Archive | Common Courtesy

Crazy Courthouse Story #5 remove your jacket (but there’s nothing underneath)

A Point of View

Melissa Pigott, Ph.D.

On February 12, 2019

Category: Careers, Common Courtesy, Getting the Job Done, Jury Consultants, Litigation Consultants, Magnus, Magnus Insights

In this series of 5 crazy courthouse stories, I have recounted 1 funny story, 1 story that led to a great idea, and 2 scary stories, with the worst, of course, being the events of September 11, 2001. In this final post on crazy courthouse stories, I will write about another funny experience. As almost […]

Another View

David H. Fauss, M.S.M.

On February 12, 2019

Category: Careers, Common Courtesy, Getting the Job Done, Jury Consultants, Litigation Consultants, Magnus, Magnus Insights

This one would have been fun to observe! I guess we’ve all encountered people going about their jobs in a mindless fashion. Clerks who don’t look up from their desks when approached, cashiers who don’t make eye contact and my (least) favorite, security personnel who are clueless automatons. I encounter the latter frequently when entering […]

Traits of a bad houseguest

A Point of View

Melissa Pigott, Ph.D.

On November 13, 2018

Category: Common Courtesy, Getting Through Life and Work, Jury Research, Life Outside of Work, Litigation Research, Magnus, Magnus Insights, Magnus Research, Trial Consultants, Trial Consulting

The parallel post to my previous post about traits of a good house guest is, of course, those on the opposite end of the spectrum, the not so good house guest. I have no idea of the number of parties David and I, or I, before I knew David, have hosted, nor do I know […]

Another View

David H. Fauss, M.S.M.

On November 13, 2018

Category: Common Courtesy, Getting Through Life and Work, Jury Research, Life Outside of Work, Litigation Research, Magnus, Magnus Insights, Magnus Research, Trial Consultants, Trial Consulting

As I noted in the prior post, we only extend invitations to visit to people we think we’d find to be good guests. But, sometimes, especially if they are, for example, the significant other of a well known friend, or perhaps a child, there is a bit of a gamble involved. Yet, one expects that […]

I don’t know what you do – don’t assume you know what I do

A Point of View

David H. Fauss, M.S.M.

On November 8, 2018

Category: Business Frustrations, Business Relationships, Common Courtesy, Getting the Job Done, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Trial Consultants, Trial Consulting

A frustration I’ve had over the years is when an attorney, a claims adjuster, a paralegal, or even a vendor of ours acts as though he/she knows how to do my job, our job. I’ll never forget the story Melissa, and others on our consulting team, told me of a case for which I was […]

Another View

Melissa Pigott, Ph.D.

On November 8, 2018

Category: Business Frustrations, Business Relationships, Common Courtesy, Getting the Job Done, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Trial Consultants, Trial Consulting

I have never understood why someone who “knows it all” bothers to retain my services, thereby paying for my expertise. After all, if one truly knows everything there is to know, what could be the benefit derived from paying someone to find out something already known? Wouldn’t it be better to merely bask in one’s […]

Traits of a good houseguest

A Point of View

Melissa Pigott, Ph.D.

On November 6, 2018

Category: Common Courtesy, Getting Through Life and Work, Jury Consultants, Life Outside of Work, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Trial Consultants

David and I have lots of overnight house guests. Some people stay with us for a day or two while others stay longer. Some people come from far away and some come from nearby. Some people stay at our house once, then not again for many years, while others are frequent visitors. Although David and […]

Another View

David H. Fauss, M.S.M.

On November 6, 2018

One reason I enjoy having guests is because they give us an excuse to play tour guide and take them to explore some of the fun spots we’ve found while living in south Florida. In that regard, they sometimes give us an excuse to go visit places we have only read about. So, another positive […]

When will you arrive and when will you leave

A Point of View

Melissa Pigott, Ph.D.

On October 30, 2018

Category: Business Frustrations, Careers, Common Courtesy, Getting the Job Done, Getting Through Life and Work, Life Outside of Work, Litigation Consultants, Litigation Research, Litigation Tips, Magnus, Magnus Insights, Magnus Research

I am a busy person. I live “life in the fast lane.” Or, as the late, great, B B King famously said, “I’m pretty fast myself.” As a result of having too many things to do in too short a time, I am very time oriented. When someone is coming to visit me, I want […]

Another View

David H. Fauss, M.S.M.

On October 30, 2018

I think that, to those of us whose schedules stay pretty full, and who are planners in general, knowing important details seems normal to us. We always try to communicate details when visiting or staying with others so that they can plan as necessary. But, over the years, we’ve frequently experienced times when we expect […]

When to break rules

A Point of View

Melissa Pigott, Ph.D.

On October 23, 2018

Category: Business Frustrations, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Life Outside of Work, Litigation Tips, Magnus Insights, Magnus Research, Managing Employees, Psychology, Trial Consultants, Work-Life

I am not a “Goody Two Shoes” by any means, however, I usually play by the rules, regardless of the situation. I would never, ever, park in a disabled parking space unless I am transporting a disabled passenger, I do not try to outrun trains at a railroad crossing, and I clap my hands along […]

Another View

David H. Fauss, M.S.M.

On October 23, 2018

It is probably because of my schooling from 6th to 12th grades which, while not Catholic school, was very strict. Lots of rules, and at some point I started asking “why?”. I did not ask “why” to be obstinate. Rather, when things seemed arbitrary, it seemed like a fair question. Some things were clearly safety […]

When a Client’s Focus is Cost, Beware

A Point of View

Melissa Pigott, Ph.D.

On October 9, 2018

Category: Business Frustrations, Common Courtesy, Getting the Job Done, Jury Consultants, Litigation Research, Magnus, Marketing your Business, Small Business Success

Some people, including attorneys and insurance adjusters who are potential clients of Magnus, are more focused on obtaining the lowest price for whatever they are buying than the quality of what they are buying. Other people, in contrast, want the very best products or services money can buy. Most people, of course, fall somewhere between […]

Another View

David H. Fauss, M.S.M.

On October 9, 2018

Category: Business Frustrations, Common Courtesy, Getting the Job Done, Jury Consultants, Litigation Research, Magnus, Marketing your Business, Small Business Success

I don’t worry too much about whether we’re seen as a Mercedes, Cadillac or Buick. But I know we aren’t a Hyundai or, for heaven’s sake, a Yugo (for those who remember those eastern European beaters). What is most frustrating is when a prospective client seems to be shopping price, and price only. A problem […]

RESPECT, addenda

A Point of View

David H. Fauss, M.S.M.

On October 4, 2018

Category: Business Frustrations, Business Relationships, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Jury Research, Litigation Research, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Small Business Success, Trial Consultants, Trial Consulting

We recently posted about RESPECT and used a couple of examples of how we were shown disrespect by our clients – “dissed” may be the current term for this. A friend (thanks Al) pointed out that the post might backfire if potential clients of ours were to think we’d post something negative about working with […]

Another View

Melissa Pigott, Ph.D.

On October 4, 2018

Many thanks to my dear friend, Al Weigand, for pointing out that there are sometimes multiple interpretations, including some that are unintended, of things we write. Al is a thoughtful, deliberative person who, upon reading the post about RESPECT, cautioned me that it could be interpreted by potential clients of Magnus as having the intent […]

R-E-S-P-E-C-T

A Point of View

David H. Fauss, M.S.M.

On September 13, 2018

Category: Business Frustrations, Business Relationships, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Small Business Success, Trial Consultants, Trial Consulting

A few years ago, we had a case involving lawyers from Fort Lauderdale, Miami, Los Angeles, and San Francisco. We knew the Florida lawyers, who brought us into the case. The California lawyers were unknown to us; they were with a huge firm with a strong reputation. Our primary contact there was a Sr. Associate, […]

Another View

Melissa Pigott, Ph.D.

On September 13, 2018

Otis Redding wrote “Respect” in 1965. When sung by Otis Redding, the song was about a man who is willing to work hard all day, as long as he receives respect from his woman when he gets home. Aretha Franklin’s cover of “Respect,” released in 1967, has a different tone. Instead of begging for her […]

Good deed for the day

A Point of View

David H. Fauss, M.S.M.

On August 30, 2018

Category: Common Courtesy, Getting the Job Done, Getting Through Life and Work, Life Outside of Work, Magnus, Magnus Insights, Magnus Research, Small Business Success

A long, increasingly long, time ago, I was a Cub Scout, Webelo, then Boy Scout. I didn’t stick with the Boy Scouts too long, other interests intervened, but I was involved with all of these scouting organizations long enough to hear, and personalize, the good deed of the day philosophy. I thought of this today […]

Another View

Melissa Pigott, Ph.D.

On August 30, 2018

Category: Common Courtesy, Getting the Job Done, Getting Through Life and Work, Life Outside of Work, Magnus, Magnus Insights, Magnus Research, Small Business Success

David performs more good deeds than anyone I have ever met. That’s one of the reasons I like him! He even suggests good deeds for me to perform, such as reminding me to call a sick friend; ensuring I visit an old friend who is dying while waiting, in vain, on a transplant; buying an […]

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Archive | Common Courtesy

A Point of View

Melissa Pigott, Ph.D.

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