Archive | Employment

We Do Our Jobs Even When Others Don’t

A Point of View

Melissa Pigott, Ph.D.

On September 8, 2020

Category: Business Frustrations, Business Partnerships, Business personalities, Business Relationships, Careers, Employment, Entrepreneurship, Getting the Job Done, Jury Consultants, Jury Research, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Marketing your Business, Partnerships, Small Business Success, Trial Consultants, Trial Consulting

Recently, we at Magnus had what appeared, at first, to be a promising new business opportunity. This new opportunity was planned as a joint venture among 3 companies, including Magnus. Another company is a company that has been a long time vendor of ours, with the other company being known only to our vendor and […]

Another View

David H. Fauss, M.S.M.

On September 8, 2020

As we write this, the fallout from this experience has continued. There are some hurt feelings amongst all, especially those with whom we planned to partner. But, the underlying objective we have at Magnus is to get the job done, and get it done well. (I’d add that anything Melissa and I undertake is done […]

Wally World

A Point of View

Melissa Pigott, Ph.D.

On September 1, 2020

Category: Business personalities, Business Relationships, Careers, Employment, Getting the Job Done, Magnus, Magnus Insights, Magnus Research, Managing Employees, Small Business Success

Soon after earning my Ph. D. in social psychology, I moved to Jacksonville, Florida to work as the Director of Marketing Research at a large hospital. My duties included conducting focus groups and surveys of the various “populations” served by the hospital: patients (soon after their discharge), employees, physicians, and the general public. Surveys of […]

Another View

David H. Fauss, M.S.M.

On September 1, 2020

Category: Business personalities, Business Relationships, Careers, Employment, Getting the Job Done, Magnus, Magnus Insights, Magnus Research, Managing Employees, Small Business Success

I remember hearing about Melissa’s trips to Wally World starting shortly after we met at the hospital. She viewed the various excursions to such places as a job perk, the chance to get out from behind her desk and go for a ride in her sports car, either her red Camaro or black Corvette (there […]

Customers: Happier when they leave

A Point of View

David H. Fauss, M.S.M.

On August 27, 2020

Category: Business personalities, Careers, Employment, Entrepreneurship, Getting the Job Done, Jury Consultants, Jury Research, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Pie Power, Small Business Success, Sweet Delights, Trial Consultants, Trial Consulting

We recently visited with our friend Ms. Debbie at Sweet Delights in Homestead. During our conversation, she commented that she wants her customers to be happier when they leave than when they arrived. She has much to offer in that regard with her wonderful cakes and pies, which are truly sweet delights. Her effervescent personality […]

Another View

Melissa Pigott, Ph.D.

On August 27, 2020

Magnus is in the trial consulting business, not the bakery business. Our clients come to us to obtain our expert assistance in solving significant problems, not because they want something sweet to eat. However, despite the vast differences between Magnus and Ms. Debbie’s company, Sweet Delights, we share a common goal: Keeping the customer satisfied. […]

Melissa the Drill Sgt.

A Point of View

Melissa Pigott, Ph.D.

On August 18, 2020

Category: Business personalities, Careers, Employment, Getting the Job Done, Jury Consultants, Jury Research, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Small Business Success, Trial Consulting

Among my family members and friends, I am usually the quietest, most introverted, person in the room. I do not enjoy idle chit chat as a way of passing the time, nor do I enjoy telling (not to mention listening to!) long winded stories with off the point digressions. When I have something to say, […]

Another View

David H. Fauss, M.S.M.

On August 18, 2020

The “Melissa as drill sergeant” is one of the most lasting stories in the history of Magnus. Henry Latimer was such a gentleman, but he was tough. As a former Marine, and former judge, he was a master of handling difficult cases and clients. He quickly became a favorite of ours and was a pleasure […]

We Don’t Have to do Anything

A Point of View

Melissa Pigott, Ph.D.

On August 11, 2020

Category: Business Frustrations, Business personalities, Careers, Employment, Getting the Job Done, Jury Consultants, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Managing Employees, Small Business Success, Trial Consultants, Trial Consulting

I meet a lot of people in my work as a jury/trial consultant and in my “other life” as a musician. David says I don’t often respond to meeting new people very well, however, I believe many people I meet aren’t the kind of people with whom I would like to become further acquainted. A […]

Another View

David H. Fauss, M.S.M.

On August 11, 2020

From time to time I’ve observed these “have to do” clients and Melissa is right, it is a negative mindset. We’ve had clients call and say they have to do a mock trial because their client is making them do it. (With that attitude, I think the clients are on to something about how the […]

Make Your Own Luck

A Point of View

David H. Fauss, M.S.M.

On July 2, 2020

Category: Business personalities, Careers, Common Courtesy, Employment, Entrepreneurship, Getting the Job Done, Getting Through Life and Work, Magnus, Magnus Insights, Magnus Research, Marketing your Business, Partnerships, Psychology, Small Business Success

I don’t consider myself to be “lucky.” I’ve never won the lottery, well, maybe $4 at a time. And, while I know I’m “fortunate” in many ways, “lucky” isn’t how I’d describe it. I work hard, and have always done so, through school and in business. This week has been a week to reflect on […]

Another View

Melissa Pigott, Ph.D.

On July 2, 2020

David is one of the smartest people I know. That’s one reason I like him! Even when David was a teenager and recent high school graduate, he had the intelligence, not to mention foresight, to introduce himself to the President of Jacksonville University on, as it turns out, his first day on campus. Call it […]

“I’ll be there on time if…”

A Point of View

Melissa Pigott, Ph.D.

On June 23, 2020

Category: Business Frustrations, Business Travel, Careers, Common Courtesy, Employment, Entrepreneurship, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Mental Health, Partnerships, Psychology, RoadWarrior, Trial Consultants, Trial Consulting

Magnus Research Consultants has, for many years, employed on a part time basis people who work with us exclusively on research days. We call our wonderful part time staff members Research Technicians because they handle numerous technical aspects of our research, including video camera operation, video editing, and oversight of our mock jurors. The majority […]

Another View

David H. Fauss, M.S.M.

On June 23, 2020

I never thought I’d get schooled in racism along the way when hiring employees. But, it has happened! While Melissa has observed more of these racist incidents directly than have I, ensuring that our team is not negatively impacted by these experiences has forced me into some uncomfortable roles, and required some creativity. With regard […]

Be Prepared: Prepared, for what?

A Point of View

David H. Fauss, M.S.M.

On June 18, 2020

Category: Business Frustrations, Business Partnerships, Careers, Employment, Entrepreneurship, Getting the Job Done, Getting Through Life and Work, Life Outside of Work, Magnus, Magnus Insights, Magnus Research, Managing Employees, Marketing your Business, Mental Health, Partnerships, Psychology, Small Business Success, Travel, Work-Life, Workplace Technology

I was, for a short while, a Boy Scout. The Boy Scout motto is “Be Prepared.” Though I wasn’t a scout for long, that motto is one I’ve taken to heart my whole life – whether personal or professional. I have always tried to use foresight and prepare for contingencies. Years ago, when working as […]

Another View

Melissa Pigott, Ph.D.

On June 18, 2020

It’s difficult to be prepared for something one doesn’t anticipate. For example, I would never have anticipated that the COVID-19 pandemic would have led to mass hysteria over toilet paper! What in the world has toilet paper got to do with anything? (Yes, I know all about it now. People are resorting to primordial behavior, […]

Learning New Tricks

A Point of View

David H. Fauss, M.S.M.

On June 11, 2020

Category: Business Frustrations, Business personalities, Business Travel, Careers, Employment, Entrepreneurship, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Jury Research, Life Outside of Work, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Small Business Success, Travel, Trial Consultants, Trial Consulting, Workplace Technology

As I write this, it has been just over a month since the world’s doors slammed shut. Or, at least the doors in the U.S.A, or at least, in Florida. Well, more or less shut – it changes day by day. As we’ve posted and will continue to do a few more times, COVID-19 has […]

Another View

Melissa Pigott, Ph.D.

On June 11, 2020

I mentioned to a friend of mine, who is a retired attorney and, prior to retiring, was a long time client of Magnus’, that David and I are in the process of re-inventing ourselves, and Magnus, in this time of social isolation. He remarked that it seems a shame for me to have spent my […]

Working in Changing Times

A Point of View

Melissa Pigott, Ph.D.

On June 9, 2020

Category: Business Frustrations, Business Partnerships, Business personalities, Business Relationships, Careers, Employment, Entrepreneurship, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Magnus, Magnus Insights, Managing Employees, Marketing your Business, Small Business Success, Workplace Technology

The times, they are a-changin’” said Bob Dylan, in a song of the same name. Oh yes, the times are certainly changing! The times are changing in ways most people could never have imagined. And, the times are changing whether we like it or not. At this point in my long career, I have suddenly […]

Another View

David H. Fauss, M.S.M.

On June 9, 2020

Dylan may have sung that times were changing, but I’d suggest now, that things have changed. Forever. In some ways, there is no going back. Hopefully, lessons we are learning now will make a difference going forward. A big lesson is that invisible threats like viruses are more lethal than most any weapon of war […]

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Archive | Employment

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

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Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

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David H. Fauss, M.S.M.

A Point of View

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Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

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Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

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