Archive | Getting the Job Done

Technical Difficulties

A Point of View

David H. Fauss, M.S.M.

On November 11, 2021

Category: Business Frustrations, Entrepreneurship, Getting the Job Done, Magnus, Magnus Insights, Magnus Research, Marketing your Business, Small Business Success, Workplace Technology

Many of us are old enough to remember when one of the 3 television networks (yes, there were only 3 at one point) had technical difficulties and the screen went gray with a sign that said something like, “Please stand by. We are having technical difficulties.” The world has changed; now we have lots of […]

Another View

Melissa Pigott, Ph.D.

On November 11, 2021

Category: Business Frustrations, Entrepreneurship, Getting the Job Done, Magnus, Magnus Insights, Magnus Research, Marketing your Business, Small Business Success, Workplace Technology

I can’t believe we are writing a blog about a blog! Things have gotten so bad with our blog that, after 8 years of bi-weekly posts, I’m close to throwing in the towel. There are lots of things that happen behind the scenes after David and I write our respective parts of each post. One […]

Just Answer the Question

A Point of View

Melissa Pigott, Ph.D.

On November 9, 2021

Category: Business Frustrations, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Jury Research, Litigation Consultants, Litigation Research, Magnus, Magnus Research, Managing Employees, Small Business Success, Trial Consultants

When I write some of these posts, Mom’s words come to mind and I can hear these words spoken in her voice. This is another one of those times. Some people are direct in their speaking style and in general, in their approach to life. In contrast, other people, as Mom used to say “beat […]

Another View

David H. Fauss, M.S.M.

On November 9, 2021

I chuckled when I saw the title of this post, and not in a good way. I was recently frustrated by a recently terminated employee’s inability to give a straight answer. I will admit there are times when a “yes” or “no” is inadequate and a more detailed explanation is warranted. However, in the midst […]

Being Rich

A Point of View

David H. Fauss, M.S.M.

On November 4, 2021

Category: Getting the Job Done, Getting Through Life and Work, Growing Old is Not for Sissies, Life Outside of Work, Magnus, Magnus Insights, Mental Health, Partnerships, Psychology, Work-Life

Two recent things prompted me to write this post. This post is mostly about the first of these, the loss of a long time friend of over 40 years named Vince. COVID cut his rich life short. The second thing was a conversation I had with another friend who is rich – financially. These things […]

Another View

Melissa Pigott, Ph.D.

On November 4, 2021

Category: Getting the Job Done, Getting Through Life and Work, Growing Old is Not for Sissies, Life Outside of Work, Magnus, Magnus Insights, Mental Health, Partnerships, Psychology, Work-Life

Characterizing someone as rich only because he or she has a lot of money misses the point, in my opinion. My mom used to describe herself as “rich” because to her, she was rich as a child of God while she lived her life on Earth awaiting her heavenly home with streets paved of gold. […]

Everyone you meet knows something you don’t know

A Point of View

David H. Fauss, M.S.M.

On October 28, 2021

Category: Business Frustrations, Business personalities, Business Relationships, Careers, Common Courtesy, Employment, Entrepreneurship, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Jury Research, Life Outside of Work, Litigation Consultants, Litigation Research, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Trial Consultants

“Everyone you meet knows something you don’t know.” This was the text of Facebook post I saw recently. And, my first thought was, of course they do, they know their name, address, hometown and many other personal details. But, as I thought about it, I realized how true this is on many levels. Everyone has […]

Another View

Melissa Pigott, Ph.D.

On October 28, 2021

David’s writing reminds me of the childhood taunt, “I know something you don’t know.” It’s true; I do know something, many things, you don’t know. It is equally true that you know something I don’t know. It isn’t possible for any of us to know everything about everything. Meeting someone in one’s field of study […]

Lesson from a Roofer: “I just do my job”

A Point of View

Melissa Pigott, Ph.D.

On October 26, 2021

Category: Business Frustrations, Business Partnerships, Business personalities, Business Relationships, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Jury Research, Life Outside of Work, Magnus, Magnus Insights, Managing Employees, Marketing your Business, Small Business Success, Trial Consultants, Trial Consulting, Work-Life

I have learned some things while observing the roofers who worked on David’s and my roof for 4 months (that seemed like an eternity). I have written past posts about some of my observations, including my amazement at how happily the roofers perform their jobs. On the last day of the 14 day installation of […]

Another View

David H. Fauss, M.S.M.

On October 26, 2021

Sebastian told me something similar when I told him it seemed unfair to make him work on a (dangerous) roof by himself. He shrugged and said “It’s a job.” He seemed indifferent to which roof, which tile, how many co-workers he had. He just knew what needed to be done and went about it without […]

Making Friends

A Point of View

David H. Fauss, M.S.M.

On October 21, 2021

Category: Business Frustrations, Business Partnerships, Business personalities, Business Relationships, Common Courtesy, Employment, Entrepreneurship, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Life Outside of Work, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Mental Health, Partnerships, Psychology, Small Business Success, Trial Consultants, Trial Consulting, Work-Life

A recent email conversation with a friend, Tom, made me think about a fact of life that has some unfortunate consequences. As adults in the working world, we typically relate to each other on a single dimension, that of work. Whatever the work relationship, co-workers, client/consultant, or otherwise, our interactions are narrow in comparison to […]

Another View

Melissa Pigott, Ph.D.

On October 21, 2021

Luckily for me, I have always made friends in every kind of situation. David’s friend, Tom, is an attorney at a large law firm, but neither David or I knew this when we met him while sitting next to each other at a RUSH concert. David and I also met another, prominent and high profile, […]

Patience

A Point of View

David H. Fauss, M.S.M.

On October 14, 2021

Category: Business Frustrations, Careers, Common Courtesy, Getting the Job Done, Magnus, Magnus Insights, Magnus Research, Managing Employees, Marketing your Business, Psychology, Small Business Success

“I appreciate your patience.” “Thank you for your patience.” How many times do we hear this when dealing with customer service? When dealing with problems with vendors, contractors, retailers, etc.? These are obviously trained phrases. That is, the customer service reps are trained to say these words. But, in my opinion, they are ill considered […]

Another View

Melissa Pigott, Ph.D.

On October 14, 2021

Oh, the silly things people say! Here are some of my favorites, starting with David’s, “Thank you for your patience.” When someone tells me “Thank you for your patience,” I ask, “Why do you assume I have patience?”, particularly if I have been waiting for what seems like an eternity for the person to get […]

Things Back to Normal! Water Fountains, Crowded Elevators, Smiling Faces

A Point of View

Melissa Pigott, Ph.D.

On October 12, 2021

Category: Business Frustrations, Business personalities, Business Travel, Careers, Getting the Job Done, Jury Consultants, Jury Research, Litigation Consultants, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Managing Employees, Marketing your Business, Mental Health, Partnerships, Psychology, RoadWarrior, Small Business Success, Travel, Trial Consultants, Trial Consulting, Work-Life, Workplace Technology

Hooray! Hooray! I had the privilege of selecting 2 juries, for 2 different clients, in 2 different courthouses, recently. Usually, this would be nothing to write about, however, these jury selections were noteworthy due to the fact that they were the first, and second, jury selections for me since the world shut down in March […]

Another View

David H. Fauss, M.S.M.

On October 12, 2021

As the one who watches the business side of our business, it is great for Melissa to be back in the courthouse again. Non functioning courts have been terrible for our business as clients have had little perceived need or motivation to hire a trial consultant if there can be no trials. So, having trials […]

It’s a Big Job!

A Point of View

David H. Fauss, M.S.M.

On October 7, 2021

Category: Business Frustrations, Business personalities, Careers, Entrepreneurship, Getting the Job Done, Jury Behavior, Jury Consultants, Jury Deliberations, Life Outside of Work, Litigation Consultants, Litigation Research, Litigation Tips, Magnus, Magnus Insights, Marketing your Business, Small Business Success, Trial Consultants, Trial Consulting

Melissa and I have mentioned we are undergoing a big home improvement project this year. It is not one we wanted to undertake: a new roof! We first heard “It’s a big job” when securing bids for the roof project. “It’s a big roof, it’s a big job….” Well, yes it is. Isn’t that great? […]

Another View

Melissa Pigott, Ph.D.

On October 7, 2021

I’m proud to say that, in almost 30 years of owning and operating Magnus, David and I have never had a job that was too big to accept. When prospective clients ask me if I have ever worked on a “big” case, implying that I might not have the expertise to work on their case, […]

Was it Worth it?

A Point of View

Melissa Pigott, Ph.D.

On October 5, 2021

Category: Business Travel, Entrepreneurship, Getting the Job Done, Getting Through Life and Work, Life Outside of Work, Magnus, Magnus Insights, Magnus Research, RoadWarrior, Travel, Work-Life

In October of 2005, David and I were fortunate to attend a concert by the renowned group, Cream. As many people know, Cream were considered the world’s first supergroup because their 3 members, Eric Clapton, Jack Bruce, and Ginger Baker, had been members of other successful groups prior to forming Cream. Although Cream were active […]

Another View

David H. Fauss, M.S.M.

On October 5, 2021

Category: Business Travel, Entrepreneurship, Getting the Job Done, Getting Through Life and Work, Life Outside of Work, Magnus, Magnus Insights, Magnus Research, RoadWarrior, Travel, Work-Life

The trip to New York City to see Cream was a long time in the planning. We bought tickets to the show as soon as it was announced. Hotel and flight bookings followed. I’m sure we had other items on our agenda for the trip, but seeing Cream in “The Garden” was the focus and […]

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Archive | Getting the Job Done

A Point of View

David H. Fauss, M.S.M.

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Melissa Pigott, Ph.D.

A Point of View

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David H. Fauss, M.S.M.

A Point of View

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Melissa Pigott, Ph.D.

A Point of View

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David H. Fauss, M.S.M.

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A Point of View

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A Point of View

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David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

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