Archive | Psychology

If someone isn’t nice to me, they won’t see me again, ever.

My time is valuable. It is valuable to me, if not to anyone else. (In that Magnus’ clients compensate my company, and thus, me, in relatively high amounts of money, I would argue that my time is perceived as valuable to someone other than me. But, I digress.) Because I value my time and my […]

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Fortunately, as we wrote in the prior related post, our clients are usually nice, professional, even kind and friendly.  We all know we’re working together for a common goal and egos usually stay in check.  But, there are exceptions. I used the example of a particularly toxic client we once had who, with our help, […]

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Most lawyers who hire me are nice to me

People are people, regardless of their profession. There are some people who are popular and well liked and there are others who are not well liked. Attorneys, of course, are people and, as such, there are some attorneys who are well liked and well respected by their colleagues and then, there are others, whom no […]

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Many of our clients are feared by their opponents, and sometimes, their own staff and litigation team.  I don’t know if the latter is a good thing, but I’ve seen it as an overall positive.  Being feared by the opposition is probably generally positive as long as the fear is because the attorney’s litigation skills […]

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Why I like spending time with lawyers

Many people, including mock jurors and other research participants, courthouse personnel, friends, and attorneys, ask me if I am an attorney. Invariably, when this happens, I am wearing a dark, conservative business suit, the attire preferred by many attorneys with whom I am acquainted. I always answer, “No, I am not an attorney. I am […]

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I share Melissa’s enjoyment of working with attorneys and on their challenging cases.  We’ve written before about the intellectual stimulation of doing so.  Neither of us grew up in a family of lawyers, as many of our clients did, but we grew up with a familiarity with lawyers, law enforcement (me), and courthouses (Melissa).  Either […]

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What to do When Your Armor has Chinks

My last post mentioned the tendency among many people I know to search for chinks in my armor. I guess these people have their reasons for wanting me to be less intelligent, or less educated, or less cool, but so far, their attempts have fallen flat. This, related, post is about what to do when […]

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Repairing chinks in one’s armor is more difficult than deflecting the chink in the first place.  As with any fight or conflict, avoiding the confrontation is rule 1. Charlie’s innate reaction of avoidance minimizes chinks.  But some engagements are not as random, and one off, as a road rage incident.  Often, the chinking occurs over […]

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My Armor is Chink-proof

In the over 3 decades we have known each other, David has frequently remarked that some of my long term friends have a tendency to search for “chinks in my armor.” (For readers who are unfamiliar with this expression, it has been used since the 17th century to refer to a weak spot in a […]

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It is interesting that people “snipe” at others in an attempt, I guess, to make themselves feel better about their own situation.  Such behavior was first pointed out to me by a high school classmate, Steve, during our first years in college.   He told me that his roommate was always looking for chinks in his […]

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My job is to help people

Sometimes, when I am asked what I do for a living, I answer, “I help people.” Although the details of my job description have changed over the years, my entire career has been devoted to helping people. In my job as Director of Marketing Research at a large hospital, I was tasked with helping improve […]

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A client called for help this week.  He faces a unexpected challenge of a case that he didn’t think would get to trial – then the judge set a trial date.  With a trial looming, and some extra challenges on the part of his client, he called.  It helped that he is a regular reader […]

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I’m happiest when I have a new data set

One of Magnus’ former employees once remarked that the times he saw me at my happiest were the days when I was analyzing a new data set. How true! There are few things in life I enjoy more than delving into a raw data file from a recently conducted survey of potential jurors. I eagerly […]

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Some girls get excited about diamonds; Melissa gets excited about data (well, diamonds too). Data sets give her the chance to use her favorite computer program – SPSS (Statistical Package for the Social Sciences). She fires up SPSS and digs in whenever she can. Sometimes the data sets are large and she can really poke […]

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Ask Me a Question, then LISTEN to My Answer

Recently, I have had several experiences in which someone asked me one or more questions, then constantly interrupted me while I attempted to answer the question(s). This has happened more times than I can count, however, it happened several times in the period of a few days, both in business and personal situations. One of […]

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I think part of the listening dilemma is an occupational hazard. Our clients are mostly attorneys and attorneys are paid to talk. Listening seems more difficult for some, not all, of them. This manifests itself during jury selection when some seem to have difficulty actively listening to the responses to the questions they are asking. […]

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In appreciation of Rats

A Point of View

Melissa Pigott, Ph.D.

On October 8, 2019

Category: Business personalities, Careers, Getting the Job Done, Psychology

I am among the psychologists whose education included taking a class in experimental psychology, specifically, animal learning. The basic premise of this class was, after being assigned to a rat, training the rat in all sorts of classical and instrumental conditioning paradigms. (Classical conditioning is when a stimulus is presented to elicit a response. Instrumental […]

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Another View

David H. Fauss, M.S.M.

On October 8, 2019

Category: Business personalities, Careers, Getting the Job Done, Psychology

While I’ll agree lab rats, and often other animals, serve a worthwhile purpose, I don’t share Melissa’s fondness for them. I particularly dislike rats and other critters that enter our human world uninvited. Especially the ones that get in the house, seen or unseen, and scurry about. A recent dead rat lodged in the engine […]

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The Price of a Vacation

What is the cost of a vacation? I’m not referring to the cost of airplane tickets, the hotel, the cruise, the meals, activities, etc. I mean the less obvious costs. As I write this, I have just spent 2 days, well, maybe 1½, in a crunch time mode ensuring that all client work is under […]

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David wrote his part of this post before our fantastic vacation to the land of The Beatles, while I am writing my part after our return home. We had a wonderful vacation; it was the trip of a lifetime and a dream come true! Getting ready for it, as well as recovering from it, however, […]

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