It is important to know one’s strengths and weaknesses and, in a partnership, to divide tasks in a way that recognizes them. Strengths and weaknesses take many forms, but one of the potential areas to consider in a partnership is whose temperament is better suited to dealing with “technical support” or “customer service.” In our […]
David is right. I do not “suffer fools gladly,” and therefore, I cannot tolerate speaking with technical support people, who, in my opinion, often lack both technical expertise and support skills. Sadly, although David’s time is just as valuable as mine, my refusal to be placed on hold for what seems like hours, only to […]