About this blog

After more than 25 years operating a trial consulting practice together as co-founding partners of Magnus Research Consultants, Inc. and Magnus Graphics, Inc., and more than 30 years of marriage, Dr. Melissa Pigott and David Fauss decided to share some of their thoughts, experiences, pet peeves, and perspectives on operating a small “mom & pop” business. The intended audience for their writings is other business owners, as well as employees of small businesses. Trial consulting is a professional service business, as was David’s photography business. There are many unique issues faced by professional service providers; Melissa and David share some of their insights on running a successful business.

Get it right the 1st time

I am careful, meticulous, and detail oriented.  I like to consider all of the options before taking a particular course of action.  I dislike making mistakes, especially when there is a monetary cost involved in a mistake.  In effect, I like to “get it right the first time” instead of going full speed ahead, doing […]

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I have a memory from decades ago when I attending an open house at a trucking company with my father and seeing a sign that said “If you don’t have time to get it right the first time, when will you have time to get it right?”.  That stuck with me and, like Melissa, doing […]

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When there are no rules – for entrepreneurs

Continuing my series on entrepreneurship, I wanted address a strange issue that we face as entrepreneurs.  That is, sometimes, there are no rules.  I don’t mean rules meant to keep us out of trouble, I mean the rules we need to follow to succeed, to get the job done, to meet the clients’ demands and […]

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David is right about entrepreneurs having to write the rule book as we go about our business. When we founded our company, Magnus, for example, we had no policies and procedures manual. We had no employees at the time, but knowing that, one day in the not so distant future, we would hire people to […]

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Knowing where you’re going

A Point of View

Melissa Pigott, Ph.D.

On July 25, 2017

Category: Business Frustrations, Business Travel, Careers, Getting Through Life and Work, Life Outside of Work, Travel

Some people do not know which way is which. By this, I mean some people are directionally challenged, in that they do not know which way is north, south, east, or west. I am thankful not to be one of these people. I love maps, reading maps, plotting my course, navigating on land and sea, […]

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Another View

David H. Fauss, M.S.M.

On July 25, 2017

Category: Business Frustrations, Business Travel, Careers, Getting Through Life and Work, Life Outside of Work, Travel

A frustration I have with the tech tools that tell us where to go these days is that they often don’t tell you the big picture. More and more, they provide step by step directions that reveal themselves only as you get to each waypoint. Though this is helpful, I prefer to have a big […]

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Similarities and Shared Challenges: JMI comparison

As I’ve posted previously, I had the honor of being selected to participate in a “continuing education” program recently.  The program was the Small Business Executive Program, sponsored by the Jim Moran Institute for Global Entrepreneurship of the Florida State University College of Business.  The program was 9 full program days over 3 months and […]

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In David’s role as the business person in our company, he attends numerous networking functions, meetings with prospective clients, and programs such as the recent Jim Moran Institute for Global Entrepreneurship. David has learned many things about operating our business, Magnus, from the people with whom he has interacted while attending these meetings. I am […]

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Knowing where you’ve been

A Point of View

Melissa Pigott, Ph.D.

On July 18, 2017

Category: Business Frustrations, Business Travel, Careers, Getting Through Life and Work, Life Outside of Work, Travel

I have traveled to many places for most of my life. Since the 1980s, I have traveled far and wide, for business as well as pleasure. There are many places I would like to re-visit, many I vow to visit only on business, and many, many more places I’d like to go, when the time […]

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Another View

David H. Fauss, M.S.M.

On July 18, 2017

Category: Business Frustrations, Business Travel, Careers, Getting Through Life and Work, Life Outside of Work, Travel

I don’t recall all of the details as well as Melissa does – but it is a fun exercise to mentally walk down the street retracing steps long ago taken.  One of the tests for me was re-finding my way in Sydney after having lived there for a year.  On the 2 occasions when Melissa […]

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Too many lawsuits, too many lawyers…

All of us who work with, for, or who are, lawyers, have heard it over and over, “there are too many lawyers/lawsuits” or “lawsuits are frivolous.” Sometimes this includes a reference to McDonald’s and coffee, but it is a comment that we at Magnus hear often in some form. I heard it recently when asked […]

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I am constantly amazed by many people’s willingness to say and do things that dispel any doubt that they have no idea about the subject they are speaking. I have lost count of the number of times when, after revealing my occupation to a layperson, he/she immediately regales me with boring accounts of jury duty; […]

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Britt

My first professional job upon earning my Ph.D. in social psychology was Director of Marketing Research at Baptist Medical Center in Jacksonville, Florida. My job duties were to analyze the attitudes, opinions, and beliefs of all the hospitals’ constituents: (1) patients; (2) the community at large (the hospital’s source of patients); (3) the medical staff; […]

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I remember Britt as smiling, cheerful, and a true southern gentleman.  The photo I took of him had him showing off his suspenders under his suit coat.  I don’t know if Britt ever wore the pink lady jacket that the few men who were volunteers were expected to wear at that time, but he was […]

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Department of Justice Eyewitness Guidelines

A Point of View

David H. Fauss, M.S.M.

On July 6, 2017

Category: Getting the Job Done, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Trial Consultants, Trial Consulting

As I noted in a previous post, research into eyewitness accuracy was a starting point in my business partner/wife’s study of psychology and the law. I suppose it is normal in the course of things that science, specifically psychology, was ahead of the law. Law is usually based on precedents, while social science is based […]

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Another View

Melissa Pigott, Ph.D.

On July 6, 2017

Category: Getting the Job Done, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Trial Consultants, Trial Consulting

I will begin my part of this post by saying how impressed I am that David is interested in my colleagues’ and my research on eyewitness testimony. I am also glad that, after over 50 years of psychological research on this topic, the Department of Justice finally implemented procedures to enhance the accuracy of eyewitness’ […]

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Take Notes

Having been a student from the time I was 4 years old until I earned my Ph.D. at the age of 26, I learned how to take notes to document the important things in my life. My note taking abilities have served me well in my career. I have calendars dating back almost 40 years; […]

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As we have written, many of these posts are at least partially inspired by our experience as employers. By way of background, I fully agree with Melissa about the importance of note taking, though my notes are usually more cryptic and abbreviated than hers. (I don’t know how she does it the way she does, […]

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Ready for War

A Point of View

David H. Fauss, M.S.M.

On June 29, 2017

Category: Business Frustrations, Getting the Job Done, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Trial Consulting, Trial Science

In the first few months of this year I have received several calls from attorneys looking to engage a trial consultant in what I consider to be ridiculously short time periods. Two cases will illustrate my point. First was a call from an associate attorney at one of the largest law firms in the state […]

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I will begin my part of this post by saying how thrilled I was to read David’s reference to a current rock band, Adelitas Way! I love classic rock and roll, but I love today’s rock and roll just as much. No offense to David’s favorite band, RUSH, or mine, The Beatles, but quoting a […]

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