Author Archive | Melissa Pigott

Giving Psychology away

A Point of View

Melissa Pigott, Ph.D.

On August 14, 2014

Category: Business Partnerships, Careers, Employment, Life Outside of Work, Partnerships, Work-Life

As a long time member of the American Psychological Association (APA), I have always tried to live by the APA’s motto: “Give psychology away.” This means that, on many occasions following a stressful day at the office, I spend countless hours on the phone, or otherwise engaged, on behalf of a family member or friend […]

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Another View

David H. Fauss, M.S.M.

On August 14, 2014

Category: Business Partnerships, Careers, Employment, Life Outside of Work, Partnerships, Work-Life

I can verify that Melissa has taken her responsibilities as a psychologist very seriously and has given much of herself to others in this regard. She has given time as well as maybe part of her “soul” to people she knows well, and many she doesn’t know as well but who needed help. She has […]

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Celebrate (often)

A Point of View

Melissa Pigott, Ph.D.

On August 6, 2014

Category: Business Partnerships, Careers, Employment, Life Outside of Work, Managing Employees, Partnerships, Small Business Success, Work-Life

As the Rare Earth song says, “I just want to celebrate another day of living.” Life presents many opportunities to celebrate and I believe it is important to participate in as many celebrations as possible. When someone leads as busy and fast paced life as my spouse/business partner and I do, it is important to […]

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Another View

David H. Fauss, M.S.M.

On August 6, 2014

Category: Business Partnerships, Careers, Employment, Life Outside of Work, Managing Employees, Partnerships, Small Business Success, Work-Life

We have enjoyed many celebrations and I believe this practice has had many positive benefits for us personally and professionally. There are many challenges to running a small business, or a large one for that matter, and finding ways to reward ourselves, and sometimes our employees, with celebrations of various achievements is a good way […]

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Phone home ET

A Point of View

Melissa Pigott, Ph.D.

On July 31, 2014

Category: Business Partnerships, Careers, Employment, Getting the Job Done, Life Outside of Work, Managing Employees, Travel, Work-Life

Since 1989, I have traveled for business frequently. I am truly a road and sky warrior. For many of my travels, I am accompanied by employees, other consultants, and people who are not friends or family members. In the past few years, my spouse/business partner has traveled with me more than in the past (due […]

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Another View

David H. Fauss, M.S.M.

On July 31, 2014

Category: Business Partnerships, Careers, Employment, Getting the Job Done, Life Outside of Work, Managing Employees, Travel, Work-Life

As technology has evolved, the ability to keep in touch has never been easier.  With “smart” phones evolving from “bricks” there is hardly any excuse not to communicate.  Regardless of the technology, the important part is being in touch, especially with a spouse or family.  My spouse and I live and work together – thus, […]

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When to stop, for now

I am a high energy person. I move very fast in getting my work accomplished, whether it is at the office or at home. My late mother used to say, “You have to get up way before breakfast to stay ahead of Melissa” and “Just hearing about your schedule makes me tired.” When I wake […]

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Knowing your limits is important in many ways.  Knowing when to stop is as important as knowing when to get started.  I don’t accelerate off the line as fast as Melissa does, but I, too know a wall will appear if I go too long, hard, or fast.  Pushing beyond the line results in dramatically […]

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No, I’m not that interested in your personal life

Even though my spouse and I own a small, “mom and pop” business, we are consummate professionals who prefer to keep the lines between business and personal interactions clearly delineated. Our employees have often seemed confused about our formal approach to business, due to our small office environment and our casual attire when working in […]

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We have heard some strange, and somewhat extreme, things from employees and having operated small businesses, it is hard for me to know whether this sometimes sharing of extremely personal information is “normal” in larger environments.  I find it hard to believe that it would be, especially given the hierarchy in large businesses; that is, […]

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Be smart, but act clever

A Point of View

Melissa Pigott, Ph.D.

On July 2, 2014

Category: Business personalities, Careers, Employment, Getting the Job Done, Small Business Success, Trial Consulting

A long time ago, when I first began my career as a jury/trial consultant, my very tough minded boss told me something that has always resonated with me as I have pursued my long career. He said, “The clients know you/we are smart, after all, we all have Ph. D.s, but what you/we must always […]

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Another View

David H. Fauss, M.S.M.

On July 2, 2014

Category: Business personalities, Careers, Employment, Getting the Job Done, Small Business Success, Trial Consulting

Being clever as a trial consultant requires the ability to view the case issues from perspectives beyond those of the clients.  Time and time again clients tell us they had never thought of their cases in the ways we helped them see the case.  These clever insights come from being attuned to both the reactions […]

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Hawaii

From December, 2007 through January, 2008, my husband and I spent one glorious month in Hawai’i. We were able to celebrate two milestones, a wedding anniversary and a “big” birthday (mine) while we were there; these events were, of course, the reasons for this fantastic trip. Due to the fact that my husband and I […]

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Being able to do something like we did, spending a month in Hawai’i, is one of the major benefits of owning the company.  Though it is true in some countries that 4 week vacations are the norm, it is not so in the U.S.A.  Thus, being able to get away and absorb the culture is […]

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Humor: When to use or not use

A Point of View

Melissa Pigott, Ph.D.

On June 9, 2014

Category: Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

Not every situation is humorous. Not everyone enjoys listening to jokes or watching comedy routines. There are times when the situation is serious and demands a focused or somber attitude. In these situations, humor can backfire and appear demeaning and somewhat hurtful. Dry humor or “graveyard” humor are also not for everyone. There are other […]

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Another View

David H. Fauss, M.S.M.

On June 9, 2014

Category: Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

Melissa’s example regarding her mother is telling as it relates to the last part of her post, “when others…understand our philosophy.”  Those who did not know the details of the situation, that is, her mother was cognitively impaired, perhaps did not understand when the two of them laughed at things like spilt pancake syrup.  But, […]

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Quid pro quo

A Point of View

Melissa Pigott, Ph.D.

On June 2, 2014

Category: Careers, Employment, Getting the Job Done, Managing Employees

All of my company’s clients, that is, 100% of them, are attorneys. Although I am a psychologist, I have spent far more time during my career with attorneys than with my colleagues in psychology. Early in my career as a trial/jury consultant, I learned the expression, “quid pro quo” from one of the attorneys with […]

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Another View

David H. Fauss, M.S.M.

On June 2, 2014

Category: Careers, Employment, Getting the Job Done, Managing Employees

Quid pro quo typically is a 1 to 1 exchange – and sometimes it is understood in a negative context of sexual harassment or even public corruption.  But, it is not really a negative concept especially in the broader sense of the law of reciprocity.  I suppose the issue is that such laws of reciprocity […]

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Bargaining

A Point of View

Melissa Pigott, Ph.D.

On May 20, 2014

Category: Business Partnerships, Getting the Job Done, Managing Employees, Partnerships, Trial Consulting, Work-Life

As a social psychologist, I possess expertise in bargaining and negotiation that surpasses laypersons’ commonsense knowledge about these topics. (Bargaining and negotiation are often the subjects of an entire textbook in both undergraduate and graduate social psychology classes; I have taught both.) Knowledge of bargaining and negotiation is more important in everyday life than in […]

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Another View

David H. Fauss, M.S.M.

On May 20, 2014

Category: Business Partnerships, Getting the Job Done, Managing Employees, Partnerships, Trial Consulting, Work-Life

The key in any bargaining is determining what is really important, both overall, and to the other individual.  And, bargaining is a skill important to many aspects of life; few of us can just demand to get things our way and have it happen (unless maybe one is Donald Trump or perhaps a federal judge). […]

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