Archive | Business Relationships

Pro bono work – why do it

A Point of View

Melissa Pigott, Ph.D.

On January 14, 2020

Category: Business Partnerships, Business Relationships, Careers, Entrepreneurship, Giving Back, Jury Consultants, Jury Research, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Psychology, Trial Consultants, Trial Consulting

In the almost 30 years David and I have owned and operated Magnus Research Consultants, we have been privileged to work on several high profile pro bono cases. Pro bono means “for the public good” and it is usually performed by attorneys for free, that is, at no cost to their clients. Many lawyers are […]

Another View

David H. Fauss, M.S.M.

On January 14, 2020

The pro bono cases on which we’ve worked have been some of the most personally rewarding cases we have handled. While the intellectual rewards of the work we do are often felt, in these cases, it has been something special. The cases have been unique, cases with questions no one has had to answer previously, […]

If someone isn’t nice to me, they won’t see me again, ever.

A Point of View

Melissa Pigott, Ph.D.

On December 31, 2019

Category: Business Frustrations, Business Partnerships, Business personalities, Business Relationships, Careers, Common Courtesy, Employment, Entrepreneurship, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Litigation Research, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Managing Employees, Mental Health, Psychology, Trial Consultants, Trial Consulting

My time is valuable. It is valuable to me, if not to anyone else. (In that Magnus’ clients compensate my company, and thus, me, in relatively high amounts of money, I would argue that my time is perceived as valuable to someone other than me. But, I digress.) Because I value my time and my […]

Another View

David H. Fauss, M.S.M.

On December 31, 2019

Fortunately, as we wrote in the prior related post, our clients are usually nice, professional, even kind and friendly. We all know we’re working together for a common goal and egos usually stay in check. But, there are exceptions. I used the example of a particularly toxic client we once had who, with our help, […]

Most lawyers who hire me are nice to me

A Point of View

Melissa Pigott, Ph.D.

On December 24, 2019

Category: Business Frustrations, Business personalities, Business Relationships, Careers, Common Courtesy, Employment, Entrepreneurship, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Managing Employees, Psychology, Small Business Success, Trial Consultants, Trial Consulting

People are people, regardless of their profession. There are some people who are popular and well liked and there are others who are not well liked. Attorneys, of course, are people and, as such, there are some attorneys who are well liked and well respected by their colleagues and then, there are others, whom no […]

Another View

David H. Fauss, M.S.M.

On December 24, 2019

Many of our clients are feared by their opponents, and sometimes, their own staff and litigation team. I don’t know if the latter is a good thing, but I’ve seen it as an overall positive. Being feared by the opposition is probably generally positive as long as the fear is because the attorney’s litigation skills […]

Don’t say yes, when you mean, I don’t know…

A Point of View

David H. Fauss, M.S.M.

On November 21, 2019

Category: Business Frustrations, Business Partnerships, Business personalities, Business Relationships, Careers, Common Courtesy, Employment, Getting the Job Done, Magnus, Magnus Insights, Small Business Success

We once had an employee who was full of lessons for us. She worked hard, but sometimes she had to work extra hard to overcome her own limitations. This resulted in her inability to focus on a question at hand. And, I don’t know if it was to be dismissive in order to return to […]

Another View

Melissa Pigott, Ph.D.

On November 21, 2019

It’s a long, long way from “Yes” to “I don’t know” and, for that matter, from “No” to “I don’t know.” As anyone who knows me well will assert, I speak in a direct manner, as succinctly as possible. I rarely “beat around the bush.” Instead, I say what I mean and I mean what […]

My job is to help people

A Point of View

Melissa Pigott, Ph.D.

On November 19, 2019

Category: Business Partnerships, Business personalities, Business Relationships, Getting the Job Done, Giving Back, Jury Behavior, Jury Consultants, Jury Deliberations, Jury Research, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Psychology, Trial Consultants, Trial Consulting

Sometimes, when I am asked what I do for a living, I answer, “I help people.” Although the details of my job description have changed over the years, my entire career has been devoted to helping people. In my job as Director of Marketing Research at a large hospital, I was tasked with helping improve […]

Another View

David H. Fauss, M.S.M.

On November 19, 2019

A client called for help this week. He faces a unexpected challenge of a case that he didn’t think would get to trial – then the judge set a trial date. With a trial looming, and some extra challenges on the part of his client, he called. It helped that he is a regular reader […]

Unpaid Work

A Point of View

David H. Fauss, M.S.M.

On October 24, 2019

Category: Business Frustrations, Business Relationships, Careers, Entrepreneurship, Getting the Job Done, Jury Consultants, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Marketing your Business, Small Business Success, Trial Consulting

As entrepreneurs, Melissa and I often work without getting paid. The most common example from “my department” is talking with a prospective client about a new case, preparing a proposal, following up, only to hear that the project is a no go. Perhaps the price was beyond their budget, or the client wanted to use […]

Another View

Melissa Pigott, Ph.D.

On October 24, 2019

People who lack the entrepreneurial mindset often can’t relate to David’s and my perspective regarding doing copious amounts of work for which we are not compensated. As an example, I have made hundreds of presentations to attorneys’ and insurance companies’ associations, most of which have involved zero payment to me. Why would I do such […]

Talk to the Boss

A Point of View

David H. Fauss, M.S.M.

On October 3, 2019

Category: Business Frustrations, Business Relationships, Careers, Entrepreneurship, Getting the Job Done, Jury Consultants, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Marketing your Business, Trial Consulting

Many years ago when we were first starting Magnus, we learned a lesson, the hard way, about trusting clients, even prior clients, or their associates, when making research plans. We met with a client from our prior employer, at his request, and we came up a research plan for one of his cases. After the […]

Another View

Melissa Pigott, Ph.D.

On October 3, 2019

“Talk to the boss” was an early, and painful, lesson learned in the early days of Magnus Research Consultants. Related to this learning experience was the realization that, when a client says, “The check is in the mail” or something similar, the check might not actually be in the mail (or sent via overnight delivery […]

Talk to the mailman – he could be a Beatles fan

A Point of View

Melissa Pigott, Ph.D.

On May 21, 2019

Category: Business Partnerships, Business personalities, Business Relationships, Common Courtesy, Getting Through Life and Work, Life Outside of Work, Magnus, Magnus Insights, Magnus Research

Magnus has been headquartered in the same office since 1996. Over the years, we have had a variety of letter carriers, including some who were very nice and others, who were not so nice. I rarely see the letter carrier, due to the location of my office out of sight of our office’s entrance. Once […]

Another View

David H. Fauss, M.S.M.

On May 21, 2019

Category: Business Partnerships, Business personalities, Business Relationships, Common Courtesy, Getting Through Life and Work, Life Outside of Work, Magnus, Magnus Insights, Magnus Research

It is easy in life to overlook others as we go about our daily business. But, one never knows where they will meet a friend or make a useful connection. Perhaps with the mailman, or the landscapers, or any other similar service provider, it is easy to ignore them as we go about being busy. […]

In some ways faster than I was

A Point of View

Melissa Pigott, Ph.D.

On April 9, 2019

Category: Business personalities, Business Relationships, Careers, Getting the Job Done, Getting Through Life and Work, Growing Old is Not for Sissies, Life Outside of Work, Magnus, Magnus Insights

In my previous post about speed, I mentioned I am not as fast as I once was. This post may seem contradictory in that, in many ways, I am faster than I have ever been. Despite limitations related to the aging process, experience in doing what I do has made me highly efficient, not to […]

Another View

David H. Fauss, M.S.M.

On April 9, 2019

Category: Business personalities, Business Relationships, Careers, Getting the Job Done, Getting Through Life and Work, Growing Old is Not for Sissies, Life Outside of Work, Magnus, Magnus Insights

Now this is more like what I’d expect to hear from Melissa. As we’ve noted before, we each write our posts based on a topic list which we create individually. This means neither of us know what the other has up a sleeve until we read a post the other has written. So, though I’m […]

Not as fast as I once was

A Point of View

Melissa Pigott, Ph.D.

On April 2, 2019

Category: Business personalities, Business Relationships, Careers, Getting the Job Done, Getting Through Life and Work, Growing Old is Not for Sissies, Life Outside of Work, Magnus, Magnus Insights

It was a sad day when, for the first time in our lives, my nephew, Frank, Jr., beat me in a foot race. I was always a very fast runner, usually beating boys and girls of all ages in races. I enjoyed accepting all challengers and I enjoyed winning because running fast was about the […]

Another View

David H. Fauss, M.S.M.

On April 2, 2019

Category: Business personalities, Business Relationships, Careers, Getting the Job Done, Getting Through Life and Work, Growing Old is Not for Sissies, Life Outside of Work, Magnus, Magnus Insights

Melissa’s post started focusing on a physical speed issue, and I guess we all experience some level of being defeated by someone faster or better at something. But, as they say, with age comes wisdom. The “they” in this case was Oscar Wilde and full quote is, per the ever wonderful internet, “With age comes […]

← Previous 1 … 6 7 8 … 12 Next →

Archive | Business Relationships

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

About Magnus