Archive | Business Relationships

Tell no one what we do

A Point of View

Melissa Pigott, Ph.D.

On March 5, 2019

Category: Business Frustrations, Business Relationships, Careers, Getting the Job Done, Jury Behavior, Jury Consultants, Jury Deliberations, Jury Research, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Marketing your Business, Small Business Success, Trial Consultants, Trial Consulting

An oddity of my job as a jury/trial consultant is not being able to share the details of my work with family, friends, or anyone, ever. All of the cases in which Magnus consults are high stakes matters, regardless of whether they are civil or criminal trials. Everyone who is employed by Magnus, including David […]

Another View

David H. Fauss, M.S.M.

On March 5, 2019

In the past two weeks, news about several cases on which we have worked have appeared prominently in the news. The cases, and the results of their trials, were newsworthy. This is, no doubt, common for trial consultants and it is, admittedly, exciting to be involved in high profile or noteworthy cases. Yet, from the […]

I don’t know what you do – don’t assume you know what I do

A Point of View

David H. Fauss, M.S.M.

On November 8, 2018

Category: Business Frustrations, Business Relationships, Common Courtesy, Getting the Job Done, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Trial Consultants, Trial Consulting

A frustration I’ve had over the years is when an attorney, a claims adjuster, a paralegal, or even a vendor of ours acts as though he/she knows how to do my job, our job. I’ll never forget the story Melissa, and others on our consulting team, told me of a case for which I was […]

Another View

Melissa Pigott, Ph.D.

On November 8, 2018

Category: Business Frustrations, Business Relationships, Common Courtesy, Getting the Job Done, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Trial Consultants, Trial Consulting

I have never understood why someone who “knows it all” bothers to retain my services, thereby paying for my expertise. After all, if one truly knows everything there is to know, what could be the benefit derived from paying someone to find out something already known? Wouldn’t it be better to merely bask in one’s […]

RESPECT, addenda

A Point of View

David H. Fauss, M.S.M.

On October 4, 2018

Category: Business Frustrations, Business Relationships, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Jury Research, Litigation Research, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Small Business Success, Trial Consultants, Trial Consulting

We recently posted about RESPECT and used a couple of examples of how we were shown disrespect by our clients – “dissed” may be the current term for this. A friend (thanks Al) pointed out that the post might backfire if potential clients of ours were to think we’d post something negative about working with […]

Another View

Melissa Pigott, Ph.D.

On October 4, 2018

Many thanks to my dear friend, Al Weigand, for pointing out that there are sometimes multiple interpretations, including some that are unintended, of things we write. Al is a thoughtful, deliberative person who, upon reading the post about RESPECT, cautioned me that it could be interpreted by potential clients of Magnus as having the intent […]

R-E-S-P-E-C-T

A Point of View

David H. Fauss, M.S.M.

On September 13, 2018

Category: Business Frustrations, Business Relationships, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Small Business Success, Trial Consultants, Trial Consulting

A few years ago, we had a case involving lawyers from Fort Lauderdale, Miami, Los Angeles, and San Francisco. We knew the Florida lawyers, who brought us into the case. The California lawyers were unknown to us; they were with a huge firm with a strong reputation. Our primary contact there was a Sr. Associate, […]

Another View

Melissa Pigott, Ph.D.

On September 13, 2018

Otis Redding wrote “Respect” in 1965. When sung by Otis Redding, the song was about a man who is willing to work hard all day, as long as he receives respect from his woman when he gets home. Aretha Franklin’s cover of “Respect,” released in 1967, has a different tone. Instead of begging for her […]

Why do we do this anyway?

A Point of View

David H. Fauss, M.S.M.

On September 6, 2018

Category: Business Partnerships, Business Relationships, Careers, Jury Consultants, Jury Research, Litigation Research, Magnus, Magnus Insights, Small Business Success, Trial Consultants, Trial Consulting

I’ve been writing a number of posts recently that contain quite a bit of negativity. Negative events, negative people, me griping. I realized that some might question why Melissa and I do what we do – why we chase attorneys, why we work in such a contentious world. Some people we know can’t imagine working […]

Another View

Melissa Pigott, Ph.D.

On September 6, 2018

I became a psychologist to help people. Although I am not a clinical psychologist who helps patients overcome various psychological maladies, in my job as a social psychologist who consults with attorneys, 100% of what I do is aimed at helping those in need. I like to help people. I like to make a difference […]

A Simple Life?

A Point of View

Melissa Pigott, Ph.D.

On July 17, 2018

Category: Business personalities, Business Relationships, Careers, Getting Through Life and Work, Life Outside of Work, Magnus, Magnus Insights, Magnus Research, Partnerships, Psychology

The word, “simple” has several different meanings, including: innocent, modest, humble, lacking in knowledge/naive, free of secondary complications, readily understood, and plain. It also seems to me that “simple” means different things to different people and what is simple to one person may not be simple to someone else. I recently had a discussion with […]

Another View

David H. Fauss, M.S.M.

On July 17, 2018

Category: Business personalities, Business Relationships, Careers, Getting Through Life and Work, Life Outside of Work, Magnus, Magnus Insights, Magnus Research, Partnerships, Psychology

The comment which prompted this blog has also generated much discussion between Melissa and me. My take on the comment was that it had to do with our lives not having lots of interpersonal drama. That was part of the context of the discussion. So, while I agree with Melissa that her life is far […]

People want to be appreciated

A Point of View

David H. Fauss, M.S.M.

On July 12, 2018

Category: Business Frustrations, Business personalities, Business Relationships, Careers, Common Courtesy, Entrepreneurship, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Jury Research, Life Outside of Work, Magnus, Magnus Insights, Magnus Research, Marketing your Business

A friend/client recently told Melissa and me that his father, a long time judge in Miami, often told him that “People just want to be appreciated.” We were discussing the frequency with which lawyers often seem not to appreciate the effort that goes into, for example, “free proposals.” (As a digression, while I interact with […]

Another View

Melissa Pigott, Ph.D.

On July 12, 2018

When David and I recently heard this phrase, “People just want to be appreciated,” from our friend, we reflected on this truism. Regardless of who one is, the status one has achieved in life, and other variables, all of us want to believe our contributions have made a difference in someone’s life. I learned this […]

My Favorite lawyers are Gators: Kim, Pat, Charles, Suzanne, Buddy

A Point of View

Melissa Pigott, Ph.D.

On May 29, 2018

Category: Business personalities, Business Relationships, Careers, Getting Through Life and Work, Jury Consultants, Jury Research, Life Outside of Work, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research

As anyone who knows me, even slightly, will attest, I have never been a “school spirit” kind of person. No “rah rah, go team, go” for me. It’s just not who I am. When I decided to pursue my doctorate degree in psychology, I applied to 10 schools and I was accepted for admission to […]

Another View

David H. Fauss, M.S.M.

On May 29, 2018

Melissa came to this realization not that long ago, and she had to admit the University of Florida must not be all bad. It is not that she is a “rah rah” Seminole fan, instead, it is only an ironic realization that these 5 attorneys, as well as others who are double or single Gators, […]

Not Telling Client About Proposal

A Point of View

David H. Fauss, M.S.M.

On May 17, 2018

Category: Business Frustrations, Business Relationships, Getting the Job Done, Jury Consultants, Magnus, Magnus Insights, Magnus Research, Marketing your Business, Trial Consultants, Trial Consulting

Some of these posts are prompted by the puzzling events which occur when operating a business, especially one with high stakes, with litigious people, and the stressors of succeeding when facing tremendous pressure and challenges. I recently met with an attorney who asked me to meet with him about a case and ultimately requested a […]

Another View

Melissa Pigott, Ph.D.

On May 17, 2018

Category: Business Frustrations, Business Relationships, Getting the Job Done, Jury Consultants, Magnus, Magnus Insights, Magnus Research, Marketing your Business, Trial Consultants, Trial Consulting

Just when David and I think we have “been there,” “done that,” or “heard everything,” a new client dilemma surfaces. Never, in all the years (almost 3 decades, in fact!) I have worked as a trial/jury consultant have I known about an attorney who was a prospective client, after requesting both a meeting and detailed […]

Dialing for Dollars

A Point of View

David H. Fauss, M.S.M.

On April 5, 2018

Category: Business Frustrations, Business Relationships, Careers, Common Courtesy, Entrepreneurship, Getting the Job Done, Magnus, Magnus Research, Marketing your Business, Small Business Success

Part of my job operating a small business is marketing; part of that marketing effort involves making sales calls. I think most business people, small or large, can relate. It (the business) is (almost) all about the marketing. Some of these are to “friendlies” – that is, past clients or contacts. Some of these calls […]

Another View

Melissa Pigott, Ph.D.

On April 5, 2018

Category: Business Frustrations, Business Relationships, Careers, Common Courtesy, Entrepreneurship, Getting the Job Done, Magnus, Magnus Research, Marketing your Business, Small Business Success

In our business, sales and marketing calls are a fact of life. I daresay I have spent more time during my career in marketing/sales pursuits than in doing any other task. If there is no marketing, in fact, there will be no work for anyone at Magnus to perform. Over the years we have been […]

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Archive | Business Relationships

A Point of View

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