Archive | Common Courtesy

Find out who you’re meeting with

A Point of View

Melissa Pigott, Ph.D.

On November 1, 2016

Category: Careers, Common Courtesy, Employment, Getting the Job Done, Marketing your Business, Small Business Success

I prepare for every meeting with every client and potential client by researching them via the many sources available for finding out about people. In that most of my clients are attorneys, it is relatively simple to find out about them by looking at their firm’s website, attorney ratings services, and their bar association. Prior […]

Another View

David H. Fauss, M.S.M.

On November 1, 2016

Category: Careers, Common Courtesy, Employment, Getting the Job Done, Marketing your Business, Small Business Success

Once again a post was inspired by 1 particular, and unusual, meeting. But, to Melissa and me, it had many problems which are now turned into opportunities to discuss and thus is born another post. Melissa covers the reasons to do one’s homework prior to a meeting. We like to know something about those with […]

The Sound of Silence

A Point of View

Melissa Pigott, Ph.D.

On October 25, 2016

Category: Business personalities, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Litigation Tips, Small Business Success, Trial Consulting

“The Sound of Silence” (originally titled, “The Sounds of Silence”) was written by Paul Simon, recorded by Simon and Garfunkel in 1965, and covered in 2015 by the band Disturbed. The premise of the song, according to Art Garfunkel, is the inability of people to communicate with each other in a meaningful way, resulting in, […]

Another View

David H. Fauss, M.S.M.

On October 25, 2016

Category: Business personalities, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Litigation Tips, Small Business Success, Trial Consulting

The meeting that inspired this series of posts was not quiet; there was little silence. But, there may as well have been silence because the words being spoken were drifting into the ether with the hot air being expelled as they were spoken. It was a surprising disconnect. I know there were some explanations for […]

The more you talk, the more you’ll convince me you have nothing to say

A Point of View

Melissa Pigott, Ph.D.

On October 18, 2016

Category: Careers, Common Courtesy, Getting the Job Done, Getting Through Life and Work, Litigation Tips, Marketing your Business, Small Business Success

The more some people talk, the less they have to say about anything important. And, the more some people talk, the more I am convinced they have nothing to say. We have all met people who chatter on and on, saying many words about nothing in particular. Some people have “the gift of gab” and […]

Another View

David H. Fauss, M.S.M.

On October 18, 2016

Category: Careers, Common Courtesy, Getting the Job Done, Getting Through Life and Work, Litigation Tips, Marketing your Business, Small Business Success

The last sentence of Melissa’s post is a variation of one of those things that everyone’s mother says to their children, or used to do so, “If you can’t say anything nice, don’t say anything at all.” But that virtue has gone by the wayside in a world where the presidential candidates fight it out […]

Sales 101 – Learn Names

A Point of View

Melissa Pigott, Ph.D.

On October 11, 2016

Category: Business personalities, Business Relationships, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Managing Employees, Marketing your Business, Small Business Success

Many principles of sales and marketing have origins in social psychology. One of the most basic principles involved in being a good salesperson is learning the name of a potential customer, then saying the person’s name during conversations, as a way of building rapport. For example, every competent car salesperson asks the name of everyone […]

Another View

David H. Fauss, M.S.M.

On October 11, 2016

Another of our posts has been about mind games and I would have to say that the story that concluded Melissa’s post about knowing names involved a bit of a mind game on her part. I saw it coming – the person we were meeting with did not. There were several ways he could have […]

If you see something, say something

A Point of View

David H. Fauss, M.S.M.

On September 8, 2016

Category: Business Travel, Common Courtesy, Life Outside of Work, Travel, Work-Life

In the brave new world we live in since 9-11-01, we all have extra concerns when traveling, especially flying. Melissa and I were traveling home from client meetings in Atlanta recently when we experienced an event that made the new realities more real than ever. I was seated at the lounge near the gate, waiting […]

Another View

Melissa Pigott, Ph.D.

On September 8, 2016

Category: Business Travel, Common Courtesy, Life Outside of Work, Travel, Work-Life

Although it would have made things simpler to intervene if we had been able to understand what was being said by the man and woman who were fighting in the Atlanta airport, without a doubt, the tone of their voices indicated something was terribly wrong. In addition, their interpersonal violence, in the form of shouting […]

Do what you say

A Point of View

Melissa Pigott, Ph.D.

On September 6, 2016

Category: Business Frustrations, Business personalities, Business Relationships, Careers, Common Courtesy, Getting the Job Done, Getting Through Life and Work, Litigation Tips, Managing Employees, Marketing your Business, Partnerships, Small Business Success, Trial Consulting

As a follow up to a post in which I quoted a line from Jimmy Buffett’s song, “Clichés,” “Say what you mean and mean what you say,” I will add another thought, “Do what you say.” Many people talk about doing something, but when it comes down to actually accomplishing what they have talked about, […]

Another View

David H. Fauss, M.S.M.

On September 6, 2016

This is a topic Melissa initiated – that’s how these posts work. One of us generates the topic and then becomes the first author/blogger. The first author writes what ends up in the left column of the post, the second author then responds. Many times the right column posts follows or expands upon the left […]

Be a kid

A Point of View

Melissa Pigott, Ph.D.

On July 19, 2016

Category: Common Courtesy, Getting Through Life and Work, Life Outside of Work

I see nothing wrong in acting like a kid from time to time. I am mostly a serious person, however, there are times when I like to have fun. These fun times often involve silliness, of the variety usually enjoyed by children. On many occasions when I am silly, childlike, and having fun, other people […]

Another View

David H. Fauss, M.S.M.

On July 19, 2016

Category: Common Courtesy, Getting Through Life and Work, Life Outside of Work

The question is, what things bring out the kid in you? It is fun to see a bunch of adults get into bouncing the beach balls at a Jimmy Buffett show – where anyone who attends better act like a kid, or be ready to see a bunch of other adults doing so. You were […]

You were a kid

A Point of View

Melissa Pigott, Ph.D.

On July 12, 2016

Category: Common Courtesy, Getting Through Life and Work, Life Outside of Work

At what point does one “grow up”? And why is the expression, “grow up!” used to chastise someone who behaves badly? It seems to me that people of a certain age (which differs from person to person) reach a point in their life when they forget they used to be kids. When this point is […]

Another View

David H. Fauss, M.S.M.

On July 12, 2016

Category: Common Courtesy, Getting Through Life and Work, Life Outside of Work

Some people I know (we know) never grew up. They are oversized kids. Some of these people are our clients. But, most of these people have an adult persona that they use as well. To continue enjoying the joys of discovery, exploration, and life as experienced by a kid whose life includes fun is what […]

Be kind to kids

A Point of View

Melissa Pigott, Ph.D.

On July 5, 2016

Category: Common Courtesy, Getting Through Life and Work, Life Outside of Work

In a recent post, I wrote about being kind to old people (or, in politically correct terms, senior citizens). In this post, I will express my views about being kind to young people, otherwise known as kids. Although it has been many decades since I was a kid, now that I have lived for more […]

Another View

David H. Fauss, M.S.M.

On July 5, 2016

Category: Common Courtesy, Getting Through Life and Work, Life Outside of Work

Like Melissa, I was fortunate growing up to have had adults treat me respectfully. In fact, I can’t remember any who did not. But, I do recall those who were tolerant or even welcoming, those who taught me to fish or hunt and about the outdoors in general. I recall adults who took an interest […]

You’ll be old too

A Point of View

Melissa Pigott, Ph.D.

On June 28, 2016

Category: Careers, Common Courtesy

There is a line in The Beatles’ song, “When I’m 64″ that says, “You’ll be older too…” and just like the composer of that song, Sir Paul McCartney, you’ll be old, I’ll be old, and we’ll all be old (if we live long enough) someday. And, just like Paul McCartney, who wrote this famous song […]

Another View

David H. Fauss, M.S.M.

On June 28, 2016

Category: Careers, Common Courtesy

Melissa says, “Get ready – it (growing older) will happen to you.” Well, maybe it already has, those birthdays seem to come faster as the numbers get larger. But, while the years add up, and there is perhaps a desire sometimes to turn the clock back, the reality is one must just enjoy the ride […]

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Archive | Common Courtesy

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

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