Archive | Common Courtesy

Varying Types of Concert Fans

A Point of View

Melissa Pigott, Ph.D.

On November 16, 2021

Category: Common Courtesy, Getting Through Life and Work, Life Outside of Work, Magnus, Magnus Insights, Mental Health, Psychology

I have attended concerts since 1972. Going to concerts is something I really enjoy! I gone to hundreds of concerts over the years. (Although I have a list, I have never taken the time to count the number of concerts I have attended or the number of performers I have had the pleasure of seeing […]

Another View

David H. Fauss, M.S.M.

On November 16, 2021

Category: Common Courtesy, Getting Through Life and Work, Life Outside of Work, Magnus, Magnus Insights, Mental Health, Psychology

Yes, RUSH shows are unique. Head bobbing to their irregular time signatures is much more common than dancing to RUSH music. But, that is probably true of most prog-rock bands. Still, there are variations – some people “dance” by thrusting their fists or arms in the air like they are cheering. Others stand on the […]

Just Answer the Question

A Point of View

Melissa Pigott, Ph.D.

On November 9, 2021

Category: Business Frustrations, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Jury Research, Litigation Consultants, Litigation Research, Magnus, Magnus Research, Managing Employees, Small Business Success, Trial Consultants

When I write some of these posts, Mom’s words come to mind and I can hear these words spoken in her voice. This is another one of those times. Some people are direct in their speaking style and in general, in their approach to life. In contrast, other people, as Mom used to say “beat […]

Another View

David H. Fauss, M.S.M.

On November 9, 2021

I chuckled when I saw the title of this post, and not in a good way. I was recently frustrated by a recently terminated employee’s inability to give a straight answer. I will admit there are times when a “yes” or “no” is inadequate and a more detailed explanation is warranted. However, in the midst […]

Everyone you meet knows something you don’t know

A Point of View

David H. Fauss, M.S.M.

On October 28, 2021

Category: Business Frustrations, Business personalities, Business Relationships, Careers, Common Courtesy, Employment, Entrepreneurship, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Jury Research, Life Outside of Work, Litigation Consultants, Litigation Research, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Trial Consultants

“Everyone you meet knows something you don’t know.” This was the text of Facebook post I saw recently. And, my first thought was, of course they do, they know their name, address, hometown and many other personal details. But, as I thought about it, I realized how true this is on many levels. Everyone has […]

Another View

Melissa Pigott, Ph.D.

On October 28, 2021

David’s writing reminds me of the childhood taunt, “I know something you don’t know.” It’s true; I do know something, many things, you don’t know. It is equally true that you know something I don’t know. It isn’t possible for any of us to know everything about everything. Meeting someone in one’s field of study […]

Lesson from a Roofer: “I just do my job”

A Point of View

Melissa Pigott, Ph.D.

On October 26, 2021

Category: Business Frustrations, Business Partnerships, Business personalities, Business Relationships, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Jury Research, Life Outside of Work, Magnus, Magnus Insights, Managing Employees, Marketing your Business, Small Business Success, Trial Consultants, Trial Consulting, Work-Life

I have learned some things while observing the roofers who worked on David’s and my roof for 4 months (that seemed like an eternity). I have written past posts about some of my observations, including my amazement at how happily the roofers perform their jobs. On the last day of the 14 day installation of […]

Another View

David H. Fauss, M.S.M.

On October 26, 2021

Sebastian told me something similar when I told him it seemed unfair to make him work on a (dangerous) roof by himself. He shrugged and said “It’s a job.” He seemed indifferent to which roof, which tile, how many co-workers he had. He just knew what needed to be done and went about it without […]

Making Friends

A Point of View

David H. Fauss, M.S.M.

On October 21, 2021

Category: Business Frustrations, Business Partnerships, Business personalities, Business Relationships, Common Courtesy, Employment, Entrepreneurship, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Life Outside of Work, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Mental Health, Partnerships, Psychology, Small Business Success, Trial Consultants, Trial Consulting, Work-Life

A recent email conversation with a friend, Tom, made me think about a fact of life that has some unfortunate consequences. As adults in the working world, we typically relate to each other on a single dimension, that of work. Whatever the work relationship, co-workers, client/consultant, or otherwise, our interactions are narrow in comparison to […]

Another View

Melissa Pigott, Ph.D.

On October 21, 2021

Luckily for me, I have always made friends in every kind of situation. David’s friend, Tom, is an attorney at a large law firm, but neither David or I knew this when we met him while sitting next to each other at a RUSH concert. David and I also met another, prominent and high profile, […]

Patience

A Point of View

David H. Fauss, M.S.M.

On October 14, 2021

Category: Business Frustrations, Careers, Common Courtesy, Getting the Job Done, Magnus, Magnus Insights, Magnus Research, Managing Employees, Marketing your Business, Psychology, Small Business Success

“I appreciate your patience.” “Thank you for your patience.” How many times do we hear this when dealing with customer service? When dealing with problems with vendors, contractors, retailers, etc.? These are obviously trained phrases. That is, the customer service reps are trained to say these words. But, in my opinion, they are ill considered […]

Another View

Melissa Pigott, Ph.D.

On October 14, 2021

Oh, the silly things people say! Here are some of my favorites, starting with David’s, “Thank you for your patience.” When someone tells me “Thank you for your patience,” I ask, “Why do you assume I have patience?”, particularly if I have been waiting for what seems like an eternity for the person to get […]

Extend a hand

A Point of View

David H. Fauss, M.S.M.

On September 9, 2021

Category: Business personalities, Careers, Common Courtesy, Getting Through Life and Work, Giving Back, Magnus, Magnus Insights, Magnus Research, Mental Health, Psychology

In a recent round of interviews, I experienced some things I had not thought about in a quite a while. First though, I should say that it has been several years since I had to go through this process and various things have changed. The job “ad” was different than ever and involved more online […]

Another View

Melissa Pigott, Ph.D.

On September 9, 2021

Category: Business personalities, Careers, Common Courtesy, Getting Through Life and Work, Giving Back, Magnus, Magnus Insights, Magnus Research, Mental Health, Psychology

I have always admired David’s willingness to help people. That is one of the things we have in common! David goes out of his way to help people who need help and often, those in need of help are strangers who don’t expect anyone to help them. This recent example of a job applicant is […]

My Three Sons

A Point of View

Melissa Pigott, Ph.D.

On September 7, 2021

Category: Common Courtesy, Getting the Job Done, Getting Through Life and Work, Giving Back, Growing Old is Not for Sissies, Life Outside of Work, Magnus, Magnus Insights, Magnus Research, Mental Health, Partnerships, Psychology, Work-Life

David is one of the three sons of the late Carole and Herman Fauss. David is the eldest son, followed by Dale, then many years later, Stephen. Unlike many families with whom I am familiar, David and his brothers share a harmonious existence. None of them have ever been in any kind of trouble, there […]

Another View

David H. Fauss, M.S.M.

On September 7, 2021

Writing this a few months after my parents’ deaths, it is interesting to reflect on how we three sons/brothers worked together well. We missed a few details; there was so much to be done to look after our parents’ affairs. But, we worked together in ways that apparently aren’t the case in all families. I […]

Go ahead: It’s okay to call me “Doctor”

A Point of View

Melissa Pigott, Ph.D.

On August 24, 2021

Category: Business Frustrations, Careers, Common Courtesy, Jury Consultants, Magnus, Magnus Insights, Psychology, Trial Consultants

The last time someone correctly referred to me as “Ms.” was before 4:00 p.m. on Monday, July 9, 1984. That was a long time ago, however, many people, including family members and friends (all of whom should know better) are reluctant to address mail or otherwise refer to me as “Dr.” Although I earned a […]

Another View

David H. Fauss, M.S.M.

On August 24, 2021

Category: Business Frustrations, Careers, Common Courtesy, Jury Consultants, Magnus, Magnus Insights, Psychology, Trial Consultants

This post reminds me of a memory from my teen years, when talking with a friend about the father of another friend who was a professor at a college in Jacksonville. He was a sociologist, and my friend said she asked him, do I call you “Mr. Key or Dr. Key?” He answered, “well, I […]

Thou shalt not smoke

A Point of View

David H. Fauss, M.S.M.

On June 24, 2021

Category: Business Frustrations, Common Courtesy, Life Outside of Work, Magnus, Magnus Insights, Magnus Research, Managing Employees, Mental Health, Psychology, Small Business Success

Just when you think you’ve experienced it all…well, then, something new happens. Magnus moved into our current office a few months ago. We were in the old one for over 24 years and the new one is definitely an improvement over the prior office, in most ways. The new office is in a 2 story, […]

Another View

Melissa Pigott, Ph.D.

On June 24, 2021

Category: Business Frustrations, Common Courtesy, Life Outside of Work, Magnus, Magnus Insights, Magnus Research, Managing Employees, Mental Health, Psychology, Small Business Success

Magnus’ former office building offered few opportunities for interaction with the other occupants of the building, which is a small, 1 story structure with 4 individual office suites. Although the on site property manager smokes cigarettes, he is always polite enough to smoke outside. For the entire time Magnus has been in business, we never […]

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Archive | Common Courtesy

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

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David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

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Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

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Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

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Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

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