Archive | Jury Research

You May Be Kidding, But I’m Not

A Point of View

Melissa Pigott, Ph.D.

On December 7, 2021

Category: Business Frustrations, Business personalities, Common Courtesy, Employment, Entrepreneurship, Getting the Job Done, Jury Consultants, Jury Research, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Psychology, Small Business Success, Trial Consultants, Trial Consulting

This is the second post about Magnus’ unfortunate experience with the nasty mock juror who was sent home after he threatened one of my employees. Sadly, this sort of thing has happened before. Sadder still, I expect it to happen again some day. In every instance Magnus has had in which a mock juror threatens […]

Another View

David H. Fauss, M.S.M.

On December 7, 2021

Racial discrimination, bullying, or other abuses are certainly not something to kid about. More than ever, this is true and employers must be vigilant in ensuring that zero tolerance is the only option. Within an employer’s environment there are probably different ways of handling these issues, but our environment is unique. We have to “have […]

You Will Get Fired if: You Talk Back!

A Point of View

David H. Fauss, M.S.M.

On December 2, 2021

Category: Business Frustrations, Careers, Employment, Entrepreneurship, Getting the Job Done, Jury Research, Litigation Research, Magnus, Magnus Insights, Magnus Research, Managing Employees, Trial Consulting

Sometimes, lessons from your mother go a long way. Unfortunately, not everyone learns those lessons. As I’ve been pondering some of our termination experiences, I recall a few instances when the problem was friction between an employee and me, or more concerning, between the employee and the “big boss,” Melissa. We have had a few, […]

Another View

Melissa Pigott, Ph.D.

On December 2, 2021

David and I have told countless people about the employee who, after being fired for insubordination, refused to leave. It is beyond me to understand why anyone, knowing he/she is unwanted, would stay around, but that is exactly what this creepy guy did. Until the deputy from the Broward County Sheriff’s Department showed up at […]

Elegantly Forceful

A Point of View

Melissa Pigott, Ph.D.

On November 30, 2021

Category: Business Frustrations, Business personalities, Common Courtesy, Entrepreneurship, Getting the Job Done, Jury Consultants, Jury Research, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Psychology, Small Business Success, Trial Consultants, Trial Consulting

Magnus Research Consultants recently worked in Miami, where we have worked numerous times throughout the decades we have been in business. Most of the time when we are conducting mock jury research, the research participants/mock jurors are respectful toward one another, the Magnus staff, and me. Once in a while, however, one or more of […]

Another View

David H. Fauss, M.S.M.

On November 30, 2021

Elegantly forceful is a great description and a smart way of handling a difficult, tense situation, ESPECIALLY when all eyes are on you. When clients are involved, the stakes are much higher still. The way this mock juror was handled set the tone for the entire group. Yelling, screaming, cursing, as we’ve observed some trial […]

You Will Get Fired if: You Forget to Press Record!

A Point of View

David H. Fauss, M.S.M.

On November 25, 2021

Few things are as important in our mock trials or focus groups as recording the presentations and, more importantly, the deliberations or participant discussions. We’re not in the video production business, but it sometimes seems that way because we have to capture the video, and particularly, audio, from our research sessions. This is a pretty […]

Another View

Melissa Pigott, Ph.D.

On November 25, 2021

Oh my! Words I never want to hear during a mock trial, focus group, or any other type of research for a client are “Dr. Pigott, I forgot to press record when the mock jurors started deliberating.” I particularly dislike hearing these words via a walkie-talkie while I am in the presence of the clients […]

Champagne on 1st

A Point of View

Melissa Pigott, Ph.D.

On November 23, 2021

Category: Business Frustrations, Entrepreneurship, Getting the Job Done, Getting Through Life and Work, Growing Old is Not for Sissies, Jury Research, Life Outside of Work, Litigation Research, Magnus, Magnus Insights, Magnus Research, Partnerships, RoadWarrior, Small Business Success, Travel, Trial Consultants, Work-Life

David and I celebrate life. If we look around, there is something to celebrate every day. One event David and I have always celebrated is our anniversary. We were married on New Year’s Day, January 1. We selected January 1 because it is a holiday and, therefore, we would never have to work on our […]

Another View

David H. Fauss, M.S.M.

On November 23, 2021

The sound of the pop of a cork always brings a smile to our faces. Opening our many bottles of champagne (or non-French “sparkling wine”) has made me pretty good at it. I have only had a cork fly away 1 or 2 times in all these years. We try to keep well stocked so […]

You Will Get Fired if: You Can’t do the Job!

A Point of View

David H. Fauss, M.S.M.

On November 18, 2021

Category: Business Frustrations, Business personalities, Careers, Employment, Entrepreneurship, Getting the Job Done, Jury Consultants, Jury Research, Magnus, Magnus Insights, Magnus Research, Managing Employees, Mental Health, Psychology, Small Business Success, Trial Consulting

This will be the first post in a series about being fired. I can’t believe I didn’t write these sooner, but it is not a happy topic. I put it on the list of things to write about many years ago, just never bothered until I, once again, had to terminate someone. For some people, […]

Another View

Melissa Pigott, Ph.D.

On November 18, 2021

Here we go again. I frequently quote the psychological phenomenon regarding the requirement of both ability and effort to achieve successful task completion. If one or both components are lacking, a task will not be completed successfully. That is, if one has the ability to perform a given task, but one puts forth no effort […]

Just Answer the Question

A Point of View

Melissa Pigott, Ph.D.

On November 9, 2021

Category: Business Frustrations, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Jury Research, Litigation Consultants, Litigation Research, Magnus, Magnus Research, Managing Employees, Small Business Success, Trial Consultants

When I write some of these posts, Mom’s words come to mind and I can hear these words spoken in her voice. This is another one of those times. Some people are direct in their speaking style and in general, in their approach to life. In contrast, other people, as Mom used to say “beat […]

Another View

David H. Fauss, M.S.M.

On November 9, 2021

I chuckled when I saw the title of this post, and not in a good way. I was recently frustrated by a recently terminated employee’s inability to give a straight answer. I will admit there are times when a “yes” or “no” is inadequate and a more detailed explanation is warranted. However, in the midst […]

Everyone you meet knows something you don’t know

A Point of View

David H. Fauss, M.S.M.

On October 28, 2021

Category: Business Frustrations, Business personalities, Business Relationships, Careers, Common Courtesy, Employment, Entrepreneurship, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Jury Research, Life Outside of Work, Litigation Consultants, Litigation Research, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Psychology, Trial Consultants

“Everyone you meet knows something you don’t know.” This was the text of Facebook post I saw recently. And, my first thought was, of course they do, they know their name, address, hometown and many other personal details. But, as I thought about it, I realized how true this is on many levels. Everyone has […]

Another View

Melissa Pigott, Ph.D.

On October 28, 2021

David’s writing reminds me of the childhood taunt, “I know something you don’t know.” It’s true; I do know something, many things, you don’t know. It is equally true that you know something I don’t know. It isn’t possible for any of us to know everything about everything. Meeting someone in one’s field of study […]

Lesson from a Roofer: “I just do my job”

A Point of View

Melissa Pigott, Ph.D.

On October 26, 2021

Category: Business Frustrations, Business Partnerships, Business personalities, Business Relationships, Careers, Common Courtesy, Employment, Getting the Job Done, Getting Through Life and Work, Jury Research, Life Outside of Work, Magnus, Magnus Insights, Managing Employees, Marketing your Business, Small Business Success, Trial Consultants, Trial Consulting, Work-Life

I have learned some things while observing the roofers who worked on David’s and my roof for 4 months (that seemed like an eternity). I have written past posts about some of my observations, including my amazement at how happily the roofers perform their jobs. On the last day of the 14 day installation of […]

Another View

David H. Fauss, M.S.M.

On October 26, 2021

Sebastian told me something similar when I told him it seemed unfair to make him work on a (dangerous) roof by himself. He shrugged and said “It’s a job.” He seemed indifferent to which roof, which tile, how many co-workers he had. He just knew what needed to be done and went about it without […]

Things Back to Normal! Water Fountains, Crowded Elevators, Smiling Faces

A Point of View

Melissa Pigott, Ph.D.

On October 12, 2021

Category: Business Frustrations, Business personalities, Business Travel, Careers, Getting the Job Done, Jury Consultants, Jury Research, Litigation Consultants, Litigation Tips, Magnus, Magnus Insights, Magnus Research, Managing Employees, Marketing your Business, Mental Health, Partnerships, Psychology, RoadWarrior, Small Business Success, Travel, Trial Consultants, Trial Consulting, Work-Life, Workplace Technology

Hooray! Hooray! I had the privilege of selecting 2 juries, for 2 different clients, in 2 different courthouses, recently. Usually, this would be nothing to write about, however, these jury selections were noteworthy due to the fact that they were the first, and second, jury selections for me since the world shut down in March […]

Another View

David H. Fauss, M.S.M.

On October 12, 2021

As the one who watches the business side of our business, it is great for Melissa to be back in the courthouse again. Non functioning courts have been terrible for our business as clients have had little perceived need or motivation to hire a trial consultant if there can be no trials. So, having trials […]

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Archive | Jury Research

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

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