About this blog

After more than 25 years operating a trial consulting practice together as co-founding partners of Magnus Research Consultants, Inc. and Magnus Graphics, Inc., and more than 30 years of marriage, Dr. Melissa Pigott and David Fauss decided to share some of their thoughts, experiences, pet peeves, and perspectives on operating a small “mom & pop” business. The intended audience for their writings is other business owners, as well as employees of small businesses. Trial consulting is a professional service business, as was David’s photography business. There are many unique issues faced by professional service providers; Melissa and David share some of their insights on running a successful business.

Why be Snarky?

Why be snarky when being snarky is unnecessary, particularly in the business world? One of Magnus vendors is a company with whom we interact on a frequent basis. The principal of this company, which will remain nameless, uses the most insulting tone imaginable when writing emails to me, the client. This person never misses the […]

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Any human to human interaction involves personalities, of course.  Most of the time one doesn’t give that much thought unless there is something that causes friction, something that isn’t comfortable.  Snarky or snide comments are one of those things.  It seems like the “snarker” is just picking, for whatever reason, at minor details.  Life and […]

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Choose not to decide

“If you choose not to decide, you still have made a choice.” This is a line from the RUSH song Freewill (on 1980’s Permanent Waves album). That line has stuck with me since I first heard it. Perhaps, in keeping with a few recent posts on ghosting, different directions, etc., but first, in my career […]

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Indecision is something that is not part of my personality.  I like to get it done, move forward, press on, and go onward and upward.  People who stare, seemingly endlessly, at a restaurant menu because they can’t decide what to eat are near the top of my pet peeves list.  It’s really not that important: […]

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Tribute to Willy

I am writing this on March 3, 2021, one of the saddest days in the long history of Magnus Research Consultants. Last night, our beloved office dog, Willy, passed away of a brain tumor. Willy was the dog of David’s and my wonderful employee and friend, Megan. For the past 7 years, Willy worked in […]

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As you can tell, this dog, Willy, was truly hu(mans) best friend.  Willy and Megan were tight – she trained him well.  And, he trained her well also.  She communicated with him in his language – she knew what he was trying to tell her.  Usually things like, pay attention to me, feed me, walk […]

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Designated Hug Time

One of our categories for our posts is Work Life, usually said as “work life balance.” Especially when operating a small family run, or mom & pop business, there are additional stresses in the running of that business which would not be present otherwise. Considering that families who work together spend almost 24 hours a […]

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Well, it’s about time David wrote this post!  We keep a list of topics and this topic is David’s #134, meaning it has been on his list of things to write about for a long time.  I have been eager for David to write about our DHTs because this topic is one of the easiest […]

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Always Take First Watch

Always take the first watch. I received this sage advice many years ago, from a friend who spent most of his life in the United States Navy. The rationale is that one will be less tired during the first watch than in later shifts. First watch, of course, is usually the daytime hours, such as […]

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Always take first watch, unless Melissa beats you to it!  After that, I’m not sure which is better, 2nd or 3rd watch.  It might depend on whether it is night or day, and whether sleep is possible.  Though I wasn’t onboard for the hurricane avoidance drive, I remember it well.  I had the outsider’s view, […]

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Sorting out responses and non responses

A few months ago, Melissa and I were talking with one of our favorite clients, Buddy Schulz, when he commented that Melissa’s job during jury selection involved sorting out responses, and non responses, of potential jurors. He was noting that it is one thing to evaluate what someone says during jury selection (or perhaps with […]

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Jury selection involves, at least for me, interpreting and de-coding the things people say and do and the things they don’t say or do.  In fact, I spend just as much time observing the nuances of people’s behavior as I do in listening to the words they say.  When a potential juror is being questioned […]

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Better Than “Different Direction”

As a follow up to David’s last post regarding the soul killing phrase “We have decided to move in a different direction,” I will provide alternative phrases that are more appropriate forms of rejection. Keeping in mind that David, and other consultants, spend considerable time and money speaking with prospective clients, preparing proposals outlining the […]

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I like that-“vapid euphemisms.”  In my most recent vapid encounter, vapid also seemed to apply to the paralegal who called me.  Whether it was her fault or not, she not only had insufficient information to give me as to what the attorney purportedly wanted (which was an inappropriate research design, given what she did know), […]

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Different Direction

Last week I got a call from a paralegal who asked me to provide a proposal for a mock trial for a commercial case.  She told me that, although she’d been a paralegal for 25 years, she had never shopped for a trial consultant.  I walked her through the process, provided her with information on […]

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If you think about it, and I certainly have, “We are moving in a different direction” or “We are moving in another direction” is meaningless drivel.  This statement has somehow become common when it comes to rejecting job applicants, consultants’ proposals, and people, in general.  In preparing for my part of David’s post, I have […]

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Carole’s rock collection

The recent passing of David’s dear mother, Carole, has brought to the surface many fond memories of her. In preparing for her memorial service, David’s brother, Dale, asked me to review the beautiful eulogy he wrote. In addition, David asked me to send some of my favorite stories about his mother to the pastor who […]

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I will admit that I was not thrilled about loading and unloading a couple hundred rocks, but it was clear that the rocks were meaningful to Mom and Melissa and I had a great place to put them, so off to U-Haul I went.  When my parents downsized, or rather, each time they downsized, we […]

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Ghosting

Ghosting. This is a relatively new term used to indicate what might otherwise be called “radio silence,” that is, a loss of communications. Despite the many ways we can now communicate, via email, text, direct messaging, “zoom” calls, or even the good old phone or maybe “snail” mail, it amazes me that we often end […]

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Ghosting is rude, unprofessional, and, when it comes to friends and family, mean.  I have been ghosted on several occasions, by long time friends who chose to cut me out of their lives for unknown reasons.  One of these friends remained out of touch for about 20 years, another, for 7 years, and another, 6 […]

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