About this blog

After more than 25 years operating a trial consulting practice together as co-founding partners of Magnus Research Consultants, Inc. and Magnus Graphics, Inc., and more than 30 years of marriage, Dr. Melissa Pigott and David Fauss decided to share some of their thoughts, experiences, pet peeves, and perspectives on operating a small “mom & pop” business. The intended audience for their writings is other business owners, as well as employees of small businesses. Trial consulting is a professional service business, as was David’s photography business. There are many unique issues faced by professional service providers; Melissa and David share some of their insights on running a successful business.

Be ready to go

A Point of View

Melissa Pigott, Ph.D.

On September 16, 2014

Category: Careers, Employment, Getting the Job Done, Life Outside of Work, Travel

My job requires travel, lots and lots of travel. I travel to places where many people would never want to go; it’s my job, it’s the life I have chosen. Because I have to travel in order to perform my job, it is not in my best interests to: (1) be surprised when I need […]

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Another View

David H. Fauss, M.S.M.

On September 16, 2014

Category: Careers, Employment, Getting the Job Done, Life Outside of Work, Travel

Many, many years ago I came to know some new neighbors who moved into the big riverfront house next door. The Goederts had moved into Mr. Goedert’s dream house because it had a dock and boathouse on the river. My brother and I became his buddies because he had raised 4 daughters and had no […]

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Pushing each other, nicely

A Point of View

David H. Fauss, M.S.M.

On September 11, 2014

Category: Business Partnerships, Careers, Employment, Getting the Job Done, Small Business Success, Work-Life

Working with a business partner to whom one is married does present some challenges over more traditional, business only, arrangements. In an employee/employer relationship, the norm is probably for the boss to say to an employee, “do this…” But, when the relationship is partner to partner, or if the employee wants to suggest something to […]

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Another View

Melissa Pigott, Ph.D.

On September 11, 2014

Category: Business Partnerships, Careers, Employment, Getting the Job Done, Small Business Success, Work-Life

As David mentions, the timing of a “gentle reminder” or suggestion is, for me, often more important than the actual content of the suggestion. My work requires me to concentrate and focus on complicated matters and the last thing I want is to be interrupted by anyone, including my well meaning spouse/business partner, with a […]

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Rules – when to bend them

A Point of View

Melissa Pigott, Ph.D.

On September 9, 2014

Category: Careers, Employment, Getting the Job Done, Life Outside of Work, Managing Employees

Some people say I am a “goody goody,” then they get to know me! Overall, however, I usually follow the rules of the particular game I am playing, especially when I am playing the game of life. There are times to follow the rules and there are times when the rules can be bent, just […]

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Another View

David H. Fauss, M.S.M.

On September 9, 2014

Category: Careers, Employment, Getting the Job Done, Life Outside of Work, Managing Employees

I would add that sometimes one has to remember the reason behind the rules and decide if they still apply and/or make sense in a given situation. In the workplace we often have rules to ensure uniformity in performance and to reinforce the ways to work toward a common objective. If you, like us, are […]

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Do what the (TSA) man say

A Point of View

Melissa Pigott, Ph.D.

On September 3, 2014

Category: Careers, Employment, Travel

There are times to argue or have a difference of opinion, but not when the person you disagree with happens to work for the Transportation Security Administration, otherwise known as the TSA. As a frequent business traveler, I have had all too many experiences, mostly negative, with members of the TSA and I have found […]

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Another View

David H. Fauss, M.S.M.

On September 3, 2014

Category: Careers, Employment, Travel

It is hard to follow that story. But it is a great illustration of the ridiculous things we have to put up as road and sky warriors. Sometimes I want to ask the TSA people if they, themselves, have ever traveled as a civilian. The sad thing is such actions on the part of the […]

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NO CURSING AT WORK

A Point of View

Melissa Pigott, Ph.D.

On August 25, 2014

Category: Business personalities, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

I have never been in the Navy, or the Coast Guard for that matter, but I run a tight ship. And, in the ship that is my corporation, cursing has absolutely no place during work hours. This prohibition against cursing includes the times when we are working in the office as well as the times […]

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Another View

David H. Fauss, M.S.M.

On August 25, 2014

Category: Business personalities, Careers, Employment, Getting the Job Done, Managing Employees, Small Business Success

Professional decorum is an important part of the image of a company and this is one of the reasons for our policy against foul language. But, the tone set in environments where such language is common is also damaging beyond the corporate image – it damages employee morale. The hostility of workplaces where such language […]

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Adapting ideas from other fields & industries

A Point of View

David H. Fauss, M.S.M.

On August 21, 2014

Category: Careers, Employment, Getting the Job Done, Life Outside of Work, Workplace Technology

There are few roadmaps for how to run a business, of any size. And, with both Bachelor’s and Master’s degrees in business, I can attest that how to actually operate a business, small or large, is not taught in college or graduate school. It comes from doing it, or observing it, and a lot of […]

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Another View

Melissa Pigott, Ph.D.

On August 21, 2014

Category: Careers, Employment, Getting the Job Done, Life Outside of Work, Workplace Technology

This is an interesting topic for me because it is my field of social psychology that has been adapted to many other fields, including organizational behavior, marketing research, health care, law, and many more. There are numerous research techniques, such as focus groups, that were developed by social psychologists that have a large following in […]

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Giving Psychology away

A Point of View

Melissa Pigott, Ph.D.

On August 14, 2014

Category: Business Partnerships, Careers, Employment, Life Outside of Work, Partnerships, Work-Life

As a long time member of the American Psychological Association (APA), I have always tried to live by the APA’s motto: “Give psychology away.” This means that, on many occasions following a stressful day at the office, I spend countless hours on the phone, or otherwise engaged, on behalf of a family member or friend […]

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Another View

David H. Fauss, M.S.M.

On August 14, 2014

Category: Business Partnerships, Careers, Employment, Life Outside of Work, Partnerships, Work-Life

I can verify that Melissa has taken her responsibilities as a psychologist very seriously and has given much of herself to others in this regard. She has given time as well as maybe part of her “soul” to people she knows well, and many she doesn’t know as well but who needed help. She has […]

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If you say you are detailed oriented, don’t have a typo in your cover letter!

A Point of View

David H. Fauss, M.S.M.

On August 12, 2014

Category: Business personalities, Careers, Employment, Getting the Job Done, Managing Employees

Concerning the “how to get hired” topic, I’ll add this obvious post. Our job in the trial consulting world requires a high level of conscientiousness, a very detailed orientation. As I explain to applicants and new hires, our clients are attorneys. They are paid to find mistakes; we don’t give them any freebies. Undoubtedly, there […]

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Another View

Melissa Pigott, Ph.D.

On August 12, 2014

Category: Business personalities, Careers, Employment, Getting the Job Done, Managing Employees

In the most recent round of searching for a new Research Associate, we also received a resume` from someone who, in an attempt to stand out among all of the other job applicants, intentionally built in a typo and noted it with a joking comment. Trust me, this applicant got noticed, but not in a […]

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Celebrate (often)

A Point of View

Melissa Pigott, Ph.D.

On August 6, 2014

Category: Business Partnerships, Careers, Employment, Life Outside of Work, Managing Employees, Partnerships, Small Business Success, Work-Life

As the Rare Earth song says, “I just want to celebrate another day of living.” Life presents many opportunities to celebrate and I believe it is important to participate in as many celebrations as possible. When someone leads as busy and fast paced life as my spouse/business partner and I do, it is important to […]

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Another View

David H. Fauss, M.S.M.

On August 6, 2014

Category: Business Partnerships, Careers, Employment, Life Outside of Work, Managing Employees, Partnerships, Small Business Success, Work-Life

We have enjoyed many celebrations and I believe this practice has had many positive benefits for us personally and professionally. There are many challenges to running a small business, or a large one for that matter, and finding ways to reward ourselves, and sometimes our employees, with celebrations of various achievements is a good way […]

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If you apply for the job, be qualified!

A Point of View

David H. Fauss, M.S.M.

On August 4, 2014

Category: Business personalities, Careers, Employment, Getting the Job Done, Managing Employees

We have recently been trying to fill our Research Associate position. We have what we believe to be a carefully worded job ad which I post at colleges and other places. There are a few, very specific, minimum requirements in the ad, for example, a Bachelor’s degree in Psychology or Sociology and statistical experience. I […]

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Another View

Melissa Pigott, Ph.D.

On August 4, 2014

Category: Business personalities, Careers, Employment, Getting the Job Done, Managing Employees

I dislike wasting paper, thereby killing trees. Unfortunately, I have been wasting paper and killing trees, due to the fact David has received numerous resumes from people who should never have applied for the job we are advertising. For example, the job we are currently trying to fill specifies, as its absolute minimum requirement, someone […]

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