Archive | Business Relationships

Work Life Balance

A Point of View

David H. Fauss, M.S.M.

On July 8, 2021

Category: Business Partnerships, Business personalities, Business Relationships, Business Travel, Careers, Employment, Entrepreneurship, Getting the Job Done, Getting Through Life and Work, Jury Consultants, Life Outside of Work, Litigation Consultants, Magnus Insights, Managing Employees, Mental Health, Partnerships, Small Business Success, Trial Consultants, Work-Life

The term “Work Life Balance” seems to have existed for a long time. In writing this post, I did a bit of quick research and found the concept was not well defined until the last 20 years. Researchers have identified 3 key balance components: time, involvement and satisfaction. When work or life (family) demands are […]

Another View

Melissa Pigott, Ph.D.

On July 8, 2021

Due to the lasting impact of COVID-19 on our nation’s workplaces, the issue of work/life balance has taken on a new urgency. Although many corporations are requiring their employees to return to the office full time, and some workplaces, such as hospitals, never allowed remote working, other employers are struggling for ways to keep their […]

Hire a Great Attorney

A Point of View

Melissa Pigott, Ph.D.

On June 1, 2021

Category: Business Relationships, Magnus, Magnus Insights, Small Business Success

Here is some free advice: When you, or someone close to you, is in serious trouble, legally speaking, hire a great attorney. This seems pretty straightforward, but in reality, nothing could be further from the truth. Hiring a great lawyer is different from hiring a good lawyer, or a lawyer who advertises on the nightly […]

Another View

David H. Fauss, M.S.M.

On June 1, 2021

Category: Business Relationships, Magnus, Magnus Insights, Small Business Success

Hiring an expert, a professional of any sort, has a degree of risk. For finding and hiring plumbers and air conditioning businesses, there are resources like Yelp and Angi (formerly known as Angie’s List). For lawyers, doctors, and trial consultants, these resources, including review based processes, are limited, or non-existent. In the case of hiring […]

Retainers

A Point of View

David H. Fauss, M.S.M.

On May 13, 2021

Category: Business Frustrations, Business Relationships, Entrepreneurship, Getting the Job Done, Jury Consultants, Jury Research, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Small Business Success, Trial Consultants, Trial Consulting

Call it a deposit; call it a retainer. Magnus doesn’t start work without one (except in rare circumstances beyond the scope of this post). We need money, we want money; importantly, other people want money. We learned, the hard way, that clients need to “show us the money.” One of our first cases blew up […]

Another View

Melissa Pigott, Ph.D.

On May 13, 2021

No one works for free. By definition, work is performed in exchange for compensation. (The obvious exceptions, such as slavery, human trafficking, etc., are beyond the scope of this post.) The fact that one of the largest law firms in the U.S.A., as well as its client, one of the largest corporations in the world, […]

Hiding behind Email

A Point of View

David H. Fauss, M.S.M.

On April 1, 2021

Category: Business Frustrations, Business Relationships, Careers, Common Courtesy, Entrepreneurship, Getting the Job Done, Jury Research, Litigation Consultants, Magnus, Magnus Insights, Magnus Research, Marketing your Business, Small Business Success, Trial Consultants

Prompted by my posts about “different direction” and “ghosting,” a related phenomenon is hiding behind email, especially as a way to deliver bad news. Maybe it is just me, but it seems a matter of professionalism and fairness that, if one asks someone else to do something like prepare a proposal for consulting services, the […]

Another View

Melissa Pigott, Ph.D.

On April 1, 2021

I love to discuss, and write about, etiquette. As a social psychologist, I am keenly aware of the social norms involved in etiquette, which involves far more than knowing which fork to use. There is a certain etiquette involved in communicating with others, in both professional and personal settings. This includes “responding in kind” to […]

I’m a Professional Judge of Character – Trust my 1st Impression

A Point of View

Melissa Pigott, Ph.D.

On March 30, 2021

Category: Business Frustrations, Business Partnerships, Business personalities, Business Relationships, Employment, Entrepreneurship, Getting the Job Done, Jury Consultants, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Managing Employees, Marketing your Business, Mental Health, Psychology, Small Business Success, Trial Consultants

There have been several notable examples of my, and others’, questioning my first impressions of someone. On all of these occasions, my first impression was correct and unfortunately, questioning it caused negative turns of events. In that, as a psychologist, I am what most people would consider “a professional judge of character,” I have tried […]

Another View

David H. Fauss, M.S.M.

On March 30, 2021

One aspect of owning a business never gets easier – hiring. I feel like it is always a gamble. And, I’m apparently not a good gambler because I’ve taken chances on hiring people who turned out to be ill equipped to do our work, or worse, a really bad fit, a bad choice, maybe a […]

Why be Snarky?

A Point of View

Melissa Pigott, Ph.D.

On March 23, 2021

Category: Business Frustrations, Business Partnerships, Business personalities, Business Relationships, Careers, Common Courtesy, Getting the Job Done, Getting Through Life and Work, Magnus, Magnus Insights, Psychology

Why be snarky when being snarky is unnecessary, particularly in the business world? One of Magnus vendors is a company with whom we interact on a frequent basis. The principal of this company, which will remain nameless, uses the most insulting tone imaginable when writing emails to me, the client. This person never misses the […]

Another View

David H. Fauss, M.S.M.

On March 23, 2021

Any human to human interaction involves personalities, of course. Most of the time one doesn’t give that much thought unless there is something that causes friction, something that isn’t comfortable. Snarky or snide comments are one of those things. It seems like the “snarker” is just picking, for whatever reason, at minor details. Life and […]

Tribute to Willy

A Point of View

Melissa Pigott, Ph.D.

On March 16, 2021

Category: Business personalities, Business Relationships, Careers, Employment, Entrepreneurship, Getting the Job Done, Getting Through Life and Work, Giving Back, Growing Old is Not for Sissies, Life Outside of Work, Magnus, Magnus Insights, Magnus Research, Managing Employees, Mental Health, Psychology, Small Business Success, Work-Life

I am writing this on March 3, 2021, one of the saddest days in the long history of Magnus Research Consultants. Last night, our beloved office dog, Willy, passed away of a brain tumor. Willy was the dog of David’s and my wonderful employee and friend, Megan. For the past 7 years, Willy worked in […]

Another View

David H. Fauss, M.S.M.

On March 16, 2021

As you can tell, this dog, Willy, was truly hu(mans) best friend. Willy and Megan were tight – she trained him well. And, he trained her well also. She communicated with him in his language – she knew what he was trying to tell her. Usually things like, pay attention to me, feed me, walk […]

Designated Hug Time

A Point of View

David H. Fauss, M.S.M.

On March 11, 2021

Category: Business Partnerships, Business personalities, Business Relationships, Common Courtesy, Getting the Job Done, Getting Through Life and Work, Giving Back, Growing Old is Not for Sissies, Life Outside of Work, Magnus, Magnus Insights, Mental Health, Partnerships, Psychology, Small Business Success, Work-Life

One of our categories for our posts is Work Life, usually said as “work life balance.” Especially when operating a small family run, or mom & pop business, there are additional stresses in the running of that business which would not be present otherwise. Considering that families who work together spend almost 24 hours a […]

Another View

Melissa Pigott, Ph.D.

On March 11, 2021

Well, it’s about time David wrote this post! We keep a list of topics and this topic is David’s #134, meaning it has been on his list of things to write about for a long time. I have been eager for David to write about our DHTs because this topic is one of the easiest […]

Ed Groot

A Point of View

David H. Fauss, M.S.M.

On January 14, 2021

Category: Business Partnerships, Business personalities, Business Relationships, Careers, Entrepreneurship, Growing Old is Not for Sissies, Life Outside of Work, Magnus, Magnus Insights, Magnus Research, Partnerships, Trial Consultants

Way back in 1993, Melissa and I first started contemplating opening our own trial consulting practice. Pretty soon, those discussions included a third individual, Ed Groot. The three of us were working for another trial consultant in what can simply be described as a toxic work environment. The three of us started planning what became […]

Another View

Melissa Pigott, Ph.D.

On January 14, 2021

I’m not sure why I was compelled to search for Ed Groot on my computer today, but something kept nagging me to do it. I immediately came across his obituary and read that he passed away on November 30, 2020. He would have been 80 years old on January 2, 2021. When David and I […]

Listen as Much as, or More Than, You Talk

A Point of View

Melissa Pigott, Ph.D.

On January 5, 2021

Category: Business Frustrations, Business personalities, Business Relationships, Careers, Common Courtesy, Getting the Job Done, Jury Consultants, Litigation Consultants, Litigation Research, Magnus, Magnus Insights, Magnus Research, Trial Consultants, Trial Consulting

Sometimes, these posts almost write themselves. This is one of those times. I am a regular reader of advice columnists in newspapers. (Yes, I still read newspapers, several, in fact, on a daily basis.) “Dear Abby” recently provided some sage advice that included a suggestion for the reader to “listen as much as you talk.” […]

Another View

David H. Fauss, M.S.M.

On January 5, 2021

To borrow from Alex Lifeson of Rush – “Blah blah blah. Blah blah blah, blah, blah, blah.” Some of you may recognize this from Alex’s speech following Rush’s induction into the Rock & Roll Hall of Fame. It was an amazing thing to hear and watch – because one could, or at least I could, […]

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Archive | Business Relationships

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

David H. Fauss, M.S.M.

Another View

Melissa Pigott, Ph.D.

A Point of View

Melissa Pigott, Ph.D.

Another View

David H. Fauss, M.S.M.

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