About this blog

After more than 25 years operating a trial consulting practice together as co-founding partners of Magnus Research Consultants, Inc. and Magnus Graphics, Inc., and more than 30 years of marriage, Dr. Melissa Pigott and David Fauss decided to share some of their thoughts, experiences, pet peeves, and perspectives on operating a small “mom & pop” business. The intended audience for their writings is other business owners, as well as employees of small businesses. Trial consulting is a professional service business, as was David’s photography business. There are many unique issues faced by professional service providers; Melissa and David share some of their insights on running a successful business.

We Just Laughed and Got Wet

Recently, David and I had the pleasure of spending a weekend with our dear friends, Roger and Janine. Since selling our boat, David and I have had to rely on the generosity of our friends, such as Roger and Janine, to take us for boat rides. Our boat ride and weekend visit was delayed for […]

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After 8+ weeks of being “locked down,” it was great to get out of town, as we frequently do, and even better, to visit Janine and Roger with the goal of spending time on the water.  Despite our planned day of “on the water” turning into a day “in the rain water,” we had a […]

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Sharing Connections – Referrals

Yesterday I spent a few minutes to make a connection for someone else. She doesn’t know I did it, but maybe one day she will. As I did it, which involved sending an email on her behalf, I thought about the act of doing so. Sharing a connection, making a referral, whether solicited or unsolicited, […]

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David frequently goes out of his way to help people.  In fact, that is one of the reasons I have always liked him!  He helped my mother more than most people in my family, usually, without much appreciation from anyone (including her).  David and I share a “calling” to help people.  I was always taught […]

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Pie Power

John Lennon wrote a great song called “Power to the People.” Norman Vincent Peale wrote many books about the “power of positive thinking.” There are a lot of phrases, movements, and other social issues related to power. But, until recently, I had never considered Pie Power. What is Pie Power? Pie Power is my term […]

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Pie Power – an excuse to bring a few smiles in turbulent times.  And, the times were turbulent when we (I should say when Melissa) conceived of the Pie Power pandemic loosening campaign.  Loosening of the restrictions, that is.  (Then the world got more turbulent; perhaps more pies are now needed.)  The tensions in the […]

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Train the old dog

The last 3 months of pandemic restrictions have caused many of us to learn new tricks. I have thought many times of the adage, “You can’t teach an old dog new tricks.” Either that is wrong, or many of us aren’t really old, or aren’t really dogs. I’ve spoken with many people, not dogs, in […]

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Many people are more comfortable doing things the way they have always done them.  These types of people usually prefer routine over novelty.  For example, they order the same food every time they go to a restaurant; they return to the same place repeatedly when they go on an outing, such as to the beach, […]

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Dr. John C. Brigham

I have been planning to write this post for a long time. Today is the day. As I mentioned in my previous post, my major professor is Dr. John C. “Jack” Brigham. As hard as it is for me to believe, I met Jack in 1980, 40 years ago, when I was trying to decide […]

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One never knows the future impact of making connections.  Jack has been a great mentor to Melissa, and others, for a long time.  In the academic world, these connections are like family trees.  I didn’t always know that,  but I learned it years ago by getting to know Jack and many others in Melissa’s psychology […]

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Make Your Own Luck

I don’t consider myself to be “lucky.” I’ve never won the lottery, well, maybe $4 at a time. And, while I know I’m “fortunate” in many ways, “lucky” isn’t how I’d describe it. I work hard, and have always done so, through school and in business. This week has been a week to reflect on […]

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David is one of the smartest people I know.  That’s one reason I like him!  Even when David was a teenager and recent high school graduate, he had the intelligence, not to mention foresight, to introduce himself to the President of Jacksonville University on, as it turns out, his first day on campus.  Call it […]

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Racial Attitudes in America

Racial Attitudes in America is a scholarly book published in 1972 and written by Dr. John C. “Jack” Brigham. Dr. Brigham is not only one of the most highly regarded social psychologists in the world, he is my major professor. (For non academic readers of this post, a major professor is the primary professor of […]

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Little did I know, when I met Melissa, how immersed in the world of psychology, specifically social psychology, I would become.  It has been quite an education, and a positive one at that!  I took psychology 101, and another psychology course or two in college; more in grad school.  But, my real psychological education has […]

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Changes aren’t permanent, but change is

The title to this post is taken from a line in the Rush song, Tom Sawyer (1981, Moving Pictures). “He knows changes aren’t permanent, But change is…” I’m hopeful that, by the time this post is published, we are all adjusting to a new normal. As I write it, we do not know what that […]

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This is the last in the long list of posts David and I have written about the COVID-19 pandemic of 2020.  Hooray!  I, like everyone else, will be ecstatic to be able to move on with my life as soon as possible.  Along these lines, I believe it will be important for all of us […]

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“I’ll be there on time if…”

Magnus Research Consultants has, for many years, employed on a part time basis people who work with us exclusively on research days. We call our wonderful part time staff members Research Technicians because they handle numerous technical aspects of our research, including video camera operation, video editing, and oversight of our mock jurors. The majority […]

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I never thought I’d get schooled in racism along the way when hiring employees.  But, it has happened!  While Melissa has observed more of these racist incidents directly than have I, ensuring that our team is not negatively impacted by these experiences has forced me into some uncomfortable roles, and required some creativity.  With regard […]

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Be Prepared: Prepared, for what?

I was, for a short while, a Boy Scout. The Boy Scout motto is “Be Prepared.” Though I wasn’t a scout for long, that motto is one I’ve taken to heart my whole life – whether personal or professional. I have always tried to use foresight and prepare for contingencies. Years ago, when working as […]

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It’s difficult to be prepared for something one doesn’t anticipate.  For example, I would never have anticipated that the COVID-19 pandemic would have led to mass hysteria over toilet paper!  What in the world has toilet paper got to do with anything?  (Yes, I know all about it now.  People are resorting to primordial behavior, […]

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